SYLVIA PETERSON
Lake Worth,TX
Summary
Results-oriented Independent Contractor Driver with extensive experience at Knight Transportation, poised to transition to an Operations role. Demonstrates a strong understanding of DOT regulations and excels in trip management while ensuring compliance with safety standards. Possesses strong communication and problem-solving abilities to achieve positive outcomes in adaptive environments. Skilled in implementing cost control strategies that enhance operational efficiency with commitment to delivering high-quality results that consistently exceed expectations.
Overview
21
21
years of professional experience
Work History
Independent Contractor/Company Driver
Knight Transportation
02.2021 - Current
- Develop daily, effective trip plans for maximized productivity
- Broaden knowledge of DOT and FMCSA regulations to ensure operational compliance
- Manage records related to loads, fuel consumption, maintenance, repairs, inspections, HOS, permits, registration and insurance coverage
- Initiate team briefings with fellow Contractors to discuss key performance targets and ways to improve efficiency
- Implement cost control measures and management to reduce expenses and increase profitability
- Establish relationships with Executives, Operations teams, Support staff and customers through the use of interpersonal, active listening and inquiry response skills
- Promote positive customer service by delivering on-time shipments and resolve shipment-related challenges to maintain high service standards
Independent Representative
Avon Products
05.2004 - 05.2014
- Developed and maintained a customer base comprising over 100 active customers
- Kept detailed records of sales activities, tracking contacts, follow-ups and outcomes
- Managed computer systems for efficient file and finance organization
- Cultivated exceptional communication abilities, with a professional demeanor, to quickly build rapport and facilitate successful customer interactions
- Implemented customer retention strategies to minimize turnover and build loyalty
Education
Commercial Driver's License - Truck Driving
Western Truck School
Sacramento, CA02.2021
Associate of Science - Administration of Justice
Sierra College
Rocklin, CA05.1991
Skills
- CDL with Endorsements
- Understanding of DOT/FMCSA Standards
- Skilled Trip Planning
- Regulatory Safety Compliance
- Cost Management Strategies
- Adaptable to Dynamic Environments
- Analytical Problem-Solving
- Strong Communication Skills
- Teamwork and Collaboration
- Effective Time Management
Timeline
Independent Contractor/Company Driver
Knight Transportation
02.2021 - Current
Independent Representative
Avon Products
05.2004 - 05.2014
Associate of Science - Administration of Justice
Sierra College
Commercial Driver's License - Truck Driving
Western Truck School
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