Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sylvia Plasencio

Anaheim,CA

Summary

I am a very hard-working, woman, reliable, dependable, easy to get along with people .Very independent Can solve problems without compromising My clients.

Overview

8
8
years of professional experience

Work History

General Merchandise Stocker

Stater Brothers
03.2021 - Current
  • Unloaded arriving product stock and moved to store display areas.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Checked packages and merchandise for damage and notified vendors.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Checked and pulled defective or expired products from shelves.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Cashier

Food 4 Less Supermarket
08.2018 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Identified and resolved discrepancies and errors in customer accounts.

Cashier

Dollar Tree Stores
01.2016 - 04.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

Basic

Maple High School
Vandenberg Ca
06.1983

Skills

  • Money Handling
  • Safety Measures
  • Complex Problem-Solving
  • Customer Checkout
  • Shelving of Products
  • Product Display
  • Product and Service Sales
  • Cleaning Procedures
  • Heavy Lifting
  • Loading and Unloading
  • Customer Needs Assessments
  • Product Restocking
  • End Cap Placement
  • Materials Packing
  • Customer Relationships
  • Stocking and Replenishing
  • Safety Methods
  • Signing and Pricing
  • Safe Lifting Procedures
  • Warehouse Procedures
  • Warehouse Safety
  • Verbal and Written Communication
  • Facilities Sanitizing
  • Supply Restocking
  • Clear Communication
  • Fall Prevention
  • Energetic and Outgoing
  • Power Hoists
  • Proper Stacking and Storage
  • Willing to Learn
  • Bagging Items
  • Inventory Reporting
  • Customer Assistance
  • Work Station Cleaning
  • Stockroom Organizing
  • Sales Floor Support
  • Light Housekeeping
  • Process Payments
  • Enter Data
  • OSHA Requirements
  • Maintaining Work Areas
  • Prepare Orders
  • Hand Scanning
  • Serve Customers
  • Team Goals
  • Motivated Team Player
  • Exceptional Time Management Skills
  • Optimize Storage
  • Inspect Material

Languages

English

Timeline

General Merchandise Stocker

Stater Brothers
03.2021 - Current

Cashier

Food 4 Less Supermarket
08.2018 - 01.2020

Cashier

Dollar Tree Stores
01.2016 - 04.2017

Basic

Maple High School

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Sylvia Plasencio