Summary
Overview
Work History
Education
Skills
Affiliations
Websites
References
Timeline
Generic

Sylvia Pshebelski Dumas

Santee,CA

Summary

Seeking a full or part-time position where I can utilize my customer service and administrative work, interpersonal skills, and education in order to provide high quality, passionate customer service. I am highly experienced, forward thinking, motivated, positive, and provide exceptional quality customer service in any growth company. Creative problem solver and extremely detailed oriented, as well as excellent in relationship development. Extremely motivated to be of service and work with a team giving strong organizational leadership at all times. Will consistently take responsibility for maintaining a positive work environment and improving in any area if needed for the success of the company. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Educate and Care for Children Younger Than the Age of 5 Who Have Not Yet Entered Kindergarten

Murrieta School District
Murrieta, CA
02.2024 - Current
  • Teach motor skills, language, and social skills
  • Support the learning development of children, health and well being of young children, including babies and toddlers
  • Plan activities to develop learning and development
  • Observe, assess and record children's learning and development.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained schedule of class assignments to meet deadlines.

Certified Body Contour and Sculpting Specialist/CPT

Body by Sylvia
San Diego, CA
10.2019 - Current
  • Lipo cavitation, lipo Laser, sauna detox, lymphatic drainage massage therepy, radio frequency, EMS therepy, and weight loss.
  • Developed and implemented specialized procedures for customer service operations.
  • Generated reports to track performance metrics of team members.
  • Researched and analyzed customer feedback to identify areas of improvement.
  • Created training materials for new hires on the company's procedures and policies.
  • Participated in ongoing training and compliance activities.
  • Defined team directions and provided guidance to members.
  • Managed and resolved incidents according to service agreements.
  • Developed personalized fitness programs for clients based on their individual goals and needs.
  • Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
  • Provided instructions in proper form, technique, and safety when performing exercises.
  • Monitored progress of clients during workouts and provided feedback and encouragement.
  • Created nutritional plans that support overall health goals of clients.
  • Demonstrated various exercises with the use of free weights and machines.
  • Educated clients about the benefits of regular exercise and healthy eating habits.
  • Assisted clients in setting realistic short-term and long-term goals.
  • Motivated clients to reach their personal best by providing positive reinforcement.
  • Maintained records of client's performance data such as weight loss, muscle gain.
  • Scheduled appointments with clients and communicated effectively with them via phone or email.
  • Explained principles of nutrition including basic dietary guidelines to help optimize results.
  • Encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.
  • Recommended products such as dietary supplements or heart rate monitors when necessary.
  • Researched new training methods, trends, equipment., to stay up-to-date on industry standards.
  • Maintained a clean environment by wiping down equipment after each use by a client.
  • Communicated with clients to determine goals and performed client assessments.
  • Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
  • Set up equipment and weights for use by class participants.
  • Wiped down exercise mats, weights and equipment prior to and after use.

Instructional Assistant II Special Needs & RSP Program

Santee School District/Rio Seco Elementary
San Diego, CA
08.2023 - 01.2024
  • Assist teacher with program development, knowledge of basic subjects, scheduling, basic computer skills, emails etc.
  • Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
  • Organized instructional materials and activities for special education classrooms.
  • Assisted teachers in creating lesson plans and modifying curriculum.
  • Monitored student progress and provided feedback to teachers regarding student achievement.
  • Maintained records of student performance according to school policies and procedures.
  • Participated in IEP meetings, parent conferences, and other meetings as needed.
  • Attended training sessions on best practices for working with students with special needs.
  • Developed positive relationships with students, parents, colleagues, administrators, and community partners.
  • Implemented behavior management strategies designed by the teacher or behavioral specialist.
  • Organized data collection systems using technology such as spreadsheets or databases.

Health Administartion II

RO-Health/San Diego County Health Department
San Diego, Ca
02.2021 - 01.2022
  • Contact Creator Team for Epidemiology
  • Health Admin/M.A at Covid Super site

Certified Health Coach and Personal Trainer

Sylvia Dumas Fitness
San Diego, Ca
12.2013 - 01.2019
  • Group and private training, weight loss, meal planning, improvement of mobility, flexibility, and stability using functional training, NPC competition training, plyometrics, weight training, and goal setting achieved through my individual programs depending on the clients desires.
  • Provided individual and group health coaching sessions to clients.
  • Facilitated nutrition, exercise, lifestyle, and stress management workshops for corporate clients.
  • Developed customized wellness programs tailored to the needs of each client.
  • Identified areas of improvement in diet, physical activity, and overall lifestyle habits.
  • Assessed clients' current health status by conducting comprehensive health histories and fitness assessments.
  • Created meal plans that incorporated healthy eating principles based on individual goals.
  • Evaluated progress towards achieving health-related goals through regular follow-up meetings with clients.

Medical Assisting

Dr. Alicja Steiner Pain Management Clinic
San Diego, Ca
07.2017 - 09.2017
  • Administrative and clinical tasks, maintaining patient records, preparing patients and rooms for examinations, assisting physicians with exams, and performed front desk tasks.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Organized patient charts before each day's clinic sessions began.
  • Collected samples from patients for laboratory testing purposes.

Education

Clinical Medical Assistant Program -

Health Occupation Center
Santee, CA
01-2017

Associate of Arts - Social & Behavioral Science

Grossmont Community College
El Cajon, CA
06.2015

Some College (No Degree) - Education & Curriculum

Point Loma Nazarene University
San Diego, CA

On-line Training Program - Certified Personal Trainer

Nesta & Ace Personal Training
San Diego, CA

Certified Personal Trainer

ISSA Personal Trainer
San Diego, CA

Skills

  • Leadership
  • Team Management
  • Training & Development
  • Communication
  • Clerical Support
  • Microsoft Word
  • Personal Trainer certified
  • Remote Office Availability
  • Dependable and Responsible
  • Microsoft Office

Affiliations

  • Healthy and Fit Mom
  • Family Oriented
  • Enjoy traveling to new places
  • Cooking

Websites

References

References available upon request.

Timeline

Educate and Care for Children Younger Than the Age of 5 Who Have Not Yet Entered Kindergarten

Murrieta School District
02.2024 - Current

Instructional Assistant II Special Needs & RSP Program

Santee School District/Rio Seco Elementary
08.2023 - 01.2024

Health Administartion II

RO-Health/San Diego County Health Department
02.2021 - 01.2022

Certified Body Contour and Sculpting Specialist/CPT

Body by Sylvia
10.2019 - Current

Medical Assisting

Dr. Alicja Steiner Pain Management Clinic
07.2017 - 09.2017

Certified Health Coach and Personal Trainer

Sylvia Dumas Fitness
12.2013 - 01.2019

Clinical Medical Assistant Program -

Health Occupation Center

Associate of Arts - Social & Behavioral Science

Grossmont Community College

Some College (No Degree) - Education & Curriculum

Point Loma Nazarene University

On-line Training Program - Certified Personal Trainer

Nesta & Ace Personal Training

Certified Personal Trainer

ISSA Personal Trainer

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Sylvia Pshebelski Dumas