Sylvia Rocha
Del Rio,TX
Summary
Meticulous Medical Records Clerk with Number-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Organized Job Title trained in scheduling, patient medical records updating and insurance processes. Reliably completes accurate work and goes above and beyond to meet daily demands.
Respectful Medical Records Specialist with superior attention to detail and skill in evaluating and correcting health records. Bilingual go-getter with expertise scanning and indexing medical records to appropriate chart. Excellent work ethic and exemplary time management skills, demonstrated over Number years of industry expertise.
Overview
11
11
years of professional experience
Work History
Geo Medical Records Clerk
Geo Group Inc
Del Rio, Texas
09.2013 - 05.2014
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained patient records in compliance with security regulations.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Identified new methods to optimize medical records management.
- Processed patient admission and discharge documentation.
Correctional Officer
Geo Group Inc
Del Rio, TX
08.2009 - 03.2014
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Booked new inmates into facility and processed inmates for release.
- Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Led disciplinary hearings and made recommendations for sentencing.
- Completed intake paperwork, fingerprints and searches.
- Conducted routine and emergency head counts.
- Received and accounted for personal possessions and determined inmate work assignments.
- Identified facility openings and designated inmates to housing units.
Medical Records Clerk
United Medical Centers
Del Rio, Texas
04.2002 - 03.2006
- Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Reviewed charts and flagged incomplete or inaccurate information.
- Gathered patient information by collecting demographic information from variety of sources.
- Delivered charts to assigned areas of hospital by following established routing procedures.
- Maintained patient records in compliance with security regulations.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Compiled electronic patient records covering conditions, treatments and diagnoses.
- Supported smooth admission and discharge processes by handling associated documents.
Marketing Assistant
Superior Home Health
Del Rio , Texas
05.2007 - 03.2009
- Developed consumer-tailored print marketing materials for targeted distribution.
- Sourced vendors for services such as video production and materials to complete marketing objectives.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Supported marketing teams, creating, deploying and optimizing campaigns for clients.
- Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Set up, completed and tracked customer surveys for local, regional and national campaigns.
- Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.
- Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans.
Education
High School Deploma - English ,Spanish
Arlington Heights High School
Fort Worth, TX05.1997
Skills
- Appointment Scheduling
- Office Health Records Preparation
- Patient Data Coding
- Attention to Detail
- Verbal and Written Communication
- Treatment Documentation
- Government Forms
- Clerical Functions
- Problem Solving
- Patient Medical Records Maintenance
- Medical History Recording
- Paperwork Processing
- Charting and Clinical Documentation
- Records Review
- Records Accuracy
- Hospital Inpatient and Outpatient Records
- Physicians Orders
- Doctor Communication
- Electronic Health Record Applications
- Electronic Filing System Organization
- Demographics Information
- Standard Classification Systems
Timeline
Geo Medical Records Clerk
Geo Group Inc
09.2013 - 05.2014
Correctional Officer
Geo Group Inc
08.2009 - 03.2014
Marketing Assistant
Superior Home Health
05.2007 - 03.2009
Medical Records Clerk
United Medical Centers
04.2002 - 03.2006
High School Deploma - English ,Spanish
Arlington Heights High School
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