Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sylvia Rodriguez

Peoria,AZ

Overview

16
16
years of professional experience

Work History

Patient Service Rep

Nationwide Vision Medical Eye Center
03.2019 - Current
  • Check in and Out Patients
  • Answer all incoming calls
  • Insurance Verification

Patient Service Rep

Barnet Dulaney Perkins Eye Center
01.2018 - 01.2019
  • Check in and Check Out Patients
  • Answer all incoming calls
  • Insurance Verification

Front Desk Clerk/Sales Manager

Homewood Suite By Hilton Hotels
01.2016 - 09.2017
  • Make and cancel reservations
  • answer multi-phone lines
  • Check in and out guests
  • All front office duties


Promotion to Sales Manager 8/2016

  • Sales calls and blitz
  • Property Tours
  • administer meetings, events and groups


Front Desk Clerk

Hilton Garden Inn
01.2015 - 01.2016
  • Make and cancel reservations
  • answer multi-phone lines
  • Check in and out guests
  • All front office duties


Director of Sales

Homewood Suites by Hilton
04.2012 - 12.2014
  • Sales calls outgoing and incoming
  • Property tours
  • Administer all meetings and events
  • Negotiate rates with current and prospective clients
  • All front office duties

Administrative Office Assistant

The Hungry Tree
02.2011 - 03.2012
  • All front office duties
  • Scheduling
  • Email current and prospective clients

Sales Administrator

Country Inn & Suites
01.2008 - 01.2011
  • Coordinate and Administer all meetings/events
  • Visit or email current and prospective clients
  • Go on blitzes Sales calls Attend any sales meetings
  • Make sure catering services are handled correctly
  • Make sure all staff is informed of events or meetings

Front Desk Supervisior– Promotion

  • Do all front desk duties
  • Supervise 3 other employees
  • Make sure their duties are fulfilled and accurate
  • Make and cancel reservations
  • Check-In and Check-Out guests
  • Answer multi-phone lines
  • Administer $400 till, ’s Food Bank, Food Boxing as well as data entry


Education

N/A - General Studies

Glendale Community College
Phoenix, AZ

GED -

Rio Salado Community College
Phoenix, AZ
05.2007

Skills

  • Bilingual English/Spanish
  • Type 40wpm
  • Customer service skills
  • Familiar with Office equipment
  • Multi-phone Lines
  • Computer Literate with Word and excel

Languages

Spanish
Native or Bilingual

Timeline

Patient Service Rep

Nationwide Vision Medical Eye Center
03.2019 - Current

Patient Service Rep

Barnet Dulaney Perkins Eye Center
01.2018 - 01.2019

Front Desk Clerk/Sales Manager

Homewood Suite By Hilton Hotels
01.2016 - 09.2017

Front Desk Clerk

Hilton Garden Inn
01.2015 - 01.2016

Director of Sales

Homewood Suites by Hilton
04.2012 - 12.2014

Administrative Office Assistant

The Hungry Tree
02.2011 - 03.2012

Sales Administrator

Country Inn & Suites
01.2008 - 01.2011

N/A - General Studies

Glendale Community College

GED -

Rio Salado Community College
Sylvia Rodriguez