Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Sylvia Rodriguez

Yuma,AZ

Summary

Dedicated professional with a robust background in customer service. Known for effective bilingual communication and organizational abilities. Ready to contribute to team success and improve customer experiences. Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Stay-at-home parent

Stay-at-home parent
09.2016 - Current
  • I have dedicated myself to raising and homeschooling my children. Fully involved in participating in speech, physical, and ABA therapies.

Client Sales Associate

Air Gourmet
Culver City, CA
05.2016 - 09.2016
  • Assist clients in ordering their menu for their flights, pack out orders for flights $16/Hr.

Optometric Assistant

Dr. Alan Arabi
Corona, CA
03.2016 - 05.2016
  • Routine eye exam testing, insurance verification, scheduling, Officemate. $12.50/Hr

Optometric Assistant/Technician

Golden Optometric Group
West Covina, CA
09.2013 - 03.2016
  • Routine eye exam testing, medical testing (glaucoma workups) Ptosis test, insurance verification, scheduling, Compulink $11.50/Hr.

Office assistant/ data entry

Recall & Virtual Office LLC
Malibu & Pacific Palisades, CA
11.2011 - 03.2012
  • $10/Hr.
  • Numerous optometry/ophthalmology offices on the East Coast.
  • The call center was in Los Angeles, California.
  • Scheduled patient appointments using electronic health record system.
  • Managed incoming calls and addressed patient inquiries efficiently.
  • Communicated effectively with patients regarding appointment reminders and changes.

Assistant

Old Soul Tattoo
Riverside, CA
09.2009 - 10.2011
  • Inventory, order supplies, book appointments, answer emails, do website upkeep, and sanitize stations before/after sessions. Set up stations.

Payroll/Assistant to executive chef and kitchen

Wolfgang Puck Catering & Special Events
Hollywood, CA
04.2007 - 09.2009
  • Process culinary payroll, assist in prep/execution of major events (Grammy's & Oscars), handle any billing of food, tastings, etc. that comes out of the kitchen, screen applicants, schedule interviews, handle all the hiring process.

Cashier

Nordstrom Café at Westfield Mall
Westwood, CA
10.2006 - 04.2007
  • Minimum wage at the time.
  • Processed customer transactions using point-of-sale systems efficiently.
  • Maintained cleanliness and organization of the café area daily.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

High School -

Ramona High School
Riverside, Ca
06.2003

Skills

  • Fluent in Spanish
  • Effective telephone communication
  • Customer service skills
  • Patient scheduling
  • Insurance verification
  • Routine eye exam testing
  • Data entry
  • Team collaboration
  • Self-Directed
  • Clerical support

References

Need to discuss

Languages

Spanish
Native/ Bilingual

Timeline

Stay-at-home parent

Stay-at-home parent
09.2016 - Current

Client Sales Associate

Air Gourmet
05.2016 - 09.2016

Optometric Assistant

Dr. Alan Arabi
03.2016 - 05.2016

Optometric Assistant/Technician

Golden Optometric Group
09.2013 - 03.2016

Office assistant/ data entry

Recall & Virtual Office LLC
11.2011 - 03.2012

Assistant

Old Soul Tattoo
09.2009 - 10.2011

Payroll/Assistant to executive chef and kitchen

Wolfgang Puck Catering & Special Events
04.2007 - 09.2009

Cashier

Nordstrom Café at Westfield Mall
10.2006 - 04.2007

High School -

Ramona High School

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