Sylvia Ruppert
Omaha,NE
Summary
Achieved high levels of customer satisfaction through 9 years of retail management experience focused on sales, customer service, and store operations. Improved team efficiency by implementing effective merchandise stocking practices and maintaining quality service standards. Enhanced operational readiness by applying knowledge of flexible scheduling, paid training programs, mileage reimbursement, and health protocols.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inventory Supervisor
WIS International Services
08.2024 - Current
- Oversaw inventory management processes, ensuring accuracy and efficiency in stock levels.
- Trained staff on inventory control systems and best practices for stock handling.
- Implemented process improvements that reduced discrepancies in inventory records.
- Coordinated regular audits to maintain compliance with company policies and standards.
- Supervised Number inventory control personnel to support correct goods management and achievement of performance goals.
- Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.
- Led and supervised inventory team, conducting training and setting appropriate schedules.
Assistant Manager
DSW - Designer Shoe Warehouse
08.2022 - Current
- Oversee daily team operations, ensuring adherence to sales, cleanliness, and service standards.
- Monitor sales and key performance metrics to inform strategic planning and target achievement.
- Guide team members in delivering exceptional customer service, fostering a positive store environment.
Retail Sales Manager
Michael's
10.2018 - Current
- Oversee a diverse range of store operations, including cashiering, merchandise stocking, and sales floor management, ensuring a smooth customer experience.
- Execute custom framing orders with precision, catering to client specifications while maintaining high standards of quality.
Retail Floor Manager
Dollar Tree
04.2015 - 10.2018
- Managed daily store operations, ensuring efficient shelf stocking and providing customer assistance.
- Conducted opening and closing procedures, maintaining operational standards and store readiness.
Education
High School Diploma -
High School
Papillion, NESkills
- Processed customer transactions efficiently and accurately Assisted customers with inquiries and product selections Maintained a clean and organized checkout area
- Oversaw packaging operations to ensure product integrity and compliance with quality standards
- Executed cash handling procedures to ensure accurate financial transactions
- Executed thorough cleaning protocols to maintain hygiene standards
- Directed management strategies to enhance team performance and operational efficiency
- Assisted in daily operations of retail environment Supported team members in achieving sales goals Maintained inventory levels to ensure product availability
- Oversaw inventory control processes to ensure optimal stock levels
- Designed and implemented planograms to optimize product placement and enhance visual merchandising
- Oversaw daily operations and staff management as Assistant Manager
- Assisted in identifying and mitigating potential theft risks Supported team efforts to implement loss prevention strategies Monitored inventory levels to detect discrepancies
- Executed merchandising strategies to enhance product visibility and drive sales
- Conducted comprehensive pricing analysis to optimize product positioning
- Executed sales strategies to drive revenue growth and expand market presence
- Oversaw daily operations and strategic planning for store management
- Directed sales management strategies to optimize revenue growth
- Assisted customers in selecting products that meet their needs Supported team members in maintaining store organization and cleanliness Contributed to achieving sales goals through effective product placement
- Executed upselling strategies to enhance customer value and drive revenue growth
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Utilized Microsoft Excel to assist in data entry and organization Supported team members in generating reports and analyzing data trends Aided in maintaining accurate records for project tracking
- Assisted in daily tasks using Microsoft Office applications to enhance team productivity Supported colleagues in document preparation and data organization Contributed to effective communication through email and presentation tools
- Directed team initiatives to foster collaboration and drive project success
- Executed driving operations to ensure timely and safe transportation
- Optimized scheduling and prioritization of tasks to enhance productivity
- Utilized hand tools to assist in various tasks Supported team members in completing projects efficiently Maintained tools to ensure optimal performance
- Operated power tools to assist in various construction tasks Supported team members in maintaining equipment for optimal performance Contributed to project completion by efficiently using tools as directed
- Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration
- Demonstrated exceptional organizational skills to streamline project workflows
- Utilized Microsoft Word to create and format professional documents
- Leveraged advanced computer skills to enhance operational efficiency
- Directed team management initiatives to enhance collaboration and productivity
- Oversaw team operations and ensured adherence to organizational standards
- Facilitated resolution of conflicts to foster a collaborative work environment
- Demonstrated self-sufficiency and initiative in completing tasks independently
- Demonstrated professionalism through effective communication and collaboration with team members
- Executed lifting operations to ensure efficient material handling
- Assisted in developing mobile applications by collaborating with team members Supported testing and debugging processes to enhance application performance Contributed to user interface design to improve user experience
- Facilitated effective communication strategies to enhance team collaboration
- Communication
Certification
Driver's License
Timeline
Inventory Supervisor
WIS International Services
08.2024 - Current
Assistant Manager
DSW - Designer Shoe Warehouse
08.2022 - Current
Retail Sales Manager
Michael's
10.2018 - Current
Retail Floor Manager
Dollar Tree
04.2015 - 10.2018
High School Diploma -
High School