Overview
Work History
Education
Skills
Timeline
Sylvia Sedillo

Sylvia Sedillo

Las Vegas,NV

Overview

33
33
years of professional experience

Work History

Retail Clerk/Cashier

Sprout's Farmers Market
Henderson, NV
08.2020 - 09.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend and holiday shifts.

Cleaning Services

Eco Green Cleaning Services
Montebello, CA
01.2009 - 03.2019
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment
  • Operated power equipment tools such as backpack vacuums for up to two hours per shift
  • Kept building entryway glass clean and polished for professional presentation
  • Picked up trash from parking lot and garden areas to keep those areas free of debris
  • Worked on team of three staff members to service several rooms daily
  • Trained new staff on all departmental procedures and provided assistance in finding necessary items and cleaning supplies
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness
  • Established and maintained clean and comfortable environments in office buildings by vacuuming, cleaning windows and dusting
  • Restocked room supplies such as facial tissues for personal touch with every job
  • Disposed of trash and recyclables each day to avoid waste buildup
  • Cleaned over three locations every day with consistently high customer satisfaction ratings
  • Offered deep cleaning expertise to clients in need of extra support for Residential & Office areas

Customer Service Representative

Pacific Bell
Alhambra, CA
01.1989 - 12.2008
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Responded to customer requests for products, services and company information
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
  • Answered constant flow of customer calls
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
  • Boosted sales revenue by skillfully promoting diverse service options
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Compiled customer feedback and recommended service delivery improvements to management

Education

High School Diploma -

Montebello High School, Montebello, CA
06.1974

Skills

  • Payment Processing
  • Efficient Service
  • Cash Register Operation
  • Customer Assistance
  • Credit and Cash Transactions
  • Register Opening and Closing
  • Bagging and Packaging
  • Issue Refunds
  • Flexible Hours

Timeline

Retail Clerk/Cashier - Sprout's Farmers Market
08.2020 - 09.2021
Cleaning Services - Eco Green Cleaning Services
01.2009 - 03.2019
Customer Service Representative - Pacific Bell
01.1989 - 12.2008
Montebello High School - High School Diploma,

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Sylvia Sedillo