Nursing professional with comprehensive background in managing clinical operations and enhancing patient care. Proven track record of fostering collaborative team environments and achieving high standards in healthcare delivery. Reliable and adaptable, consistently meeting changing needs and priorities with focus on quality care.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Assistant Director of Nursing Ambulatory Care Dept
Metropolitan Hospital Center
01.2023 - Current
Collaborated with staff, management, and external groups to coordinate patient care.
Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs.
Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
Assisted in developing policies and procedures for safe medication administration, minimizing errors within the department.
Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
Enhanced staff performance through regular training sessions and professional development opportunities.
Promoted a culture of teamwork by encouraging open communication among staff members and facilitating collaboration across departments.
Evaluated staff performance regularly, providing feedback and guidance for improvement when necessary.
Participated in quality improvement initiatives aimed at enhancing overall service delivery within the facility.
Identified department issues to recommend corrective actions.
Played a key role in attaining high patient satisfaction scores by consistently delivering compassionate care and addressing concerns promptly.
Established new policies and updated existing policies to improve standard of care for patients.
Supervised the daily operations of the following clinics: Medical Clinic, Pediatric Clinic, Women's health clinic, Geriatric clinic, Family Medicine clinic, and Pride clinic.
Head Nurse / Manager of Pediatric Ambulatory Care
Metropolitan Hospital Center
04.2012 - 01.2023
Strengthened unit care standards and policies with focus on patient safety and dignity.
Evaluated staff performance regularly, identifying areas for growth and providing constructive feedback when necessary.
Consistently met regulatory requirements through meticulous record-keeping and timely reporting of incidents.
Built rapport with patients and family members to deliver exceptional care.
Optimized inventory management processes to prevent stockouts while maintaining cost efectiveness.
Enhanced staff efficiency through effective scheduling, workload distribution, and resource allocation.
Increased patient satisfaction by providing compassionate care and addressing individual needs.
Built strong relationships with patients'' families, providing support and education regarding treatment options and health management strategies.
Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
Reduced medical errors with thorough documentation and adherence to strict safety standards.
Promoted a culture of continuous improvement by encouraging staff participation in quality improvement projects.
Streamlined communication between interdisciplinary teams to optimize patient outcomes.
Assisted in the planning and execution of unit-wide initiatives to improve overall hospital performance.
Developed comprehensive training programs for new nurses, ensuring a smooth onboarding process.
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
Established and continuously optimized unit schedules and individual work assignments.
Registered Nurse Pediatric HIV Research
Metropolitan Hospital Center
12.1996 - 04.2012
Reviewed study protocols regularly for compliance with federal regulations, institutional policies, and good clinical practice guidelines.
Ensured accurate and timely completion of study documentation, maintaining consistency across all sites and minimizing data discrepancies.
Assisted in obtaining informed consent from patients, ensuring ethical and legal compliance throughout the study.
Monitored patients'' vital signs during study visits, ensuring prompt intervention as needed based on established criteria.
Collaborated with interdisciplinary teams to develop and execute high-quality clinical research studies.
Conducted comprehensive patient assessments, contributing to accurate data analysis and interpretation of study results.
Improved patient recruitment strategies, resulting in increased participation in clinical trials.
Managed complex patient care situations in the clinical trial setting by applying critical thinking skills and evidence-based practices.
Supported Principal Investigators by coordinating day-to-day activities of clinical research projects, ensuring smooth operations.
Coordinated with laboratory personnel for efficient processing of biological samples collected during research studies.
Developed strong relationships with patients and families, providing support and education regarding their participation in clinical trials.
Provided expert nursing care to research participants, adhering to protocol requirements while prioritizing patient wellbeing.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Educated family members and caregivers on patient care instructions.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Registered Nurse Pediatric Ambulatory Care
Metropolitan Hospital Center
01.1993 - 04.2012
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
Educated family members and caregivers on patient care instructions.
Evaluated patient histories, complaints, and current symptoms.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Registered Nurse of Pediatrics Same Day Surgery
Metropolitan Hospital Center
12.1992 - 12.1993
Ensured patient safety by meticulously following infection control protocols and adhering to surgical guidelines.
Collaborated with interdisciplinary team members to develop individualized patient care plans, ensuring optimal outcomes.
Educated patients on surgical processes, alleviating anxiety and fostering trust among patients and their families.
Enhanced patient satisfaction by providing personalized and attentive care during pre-and post-operative procedures.
Reduced recovery time for patients through effective pain management and thorough discharge education.
Maintained up-to-date knowledge on evolving nursing best practices, participating in ongoing professional development opportunities.
Contributed to quality improvement initiatives by identifying areas for potential enhancement and recommending evidence-based solutions.
Prepared patients for discharge efficiently by delivering tailored instructions regarding home care measures, medication administration, and follow-up appointments.
Registered Nurse of Pediatric in Patient Unit
Metropolitan Hospital Center
12.1991 - 12.1992
Educated children about their medical conditions in age-appropriate language, empowering them to take an active role in managing their health.
Administered vaccinations and medications accurately, ensuring optimal treatment efficacy and patient safety.
Demonstrated excellent time management skills by prioritizing tasks and efficiently delegating responsibilities, ensuring all patients received timely care.
Utilized critical thinking skills to quickly respond to emergency situations, stabilizing patients until further medical assistance arrived.
Developed strong rapport with patients and families, fostering trust and confidence in the nursing team''s abilities.
Enhanced patient satisfaction through compassionate and empathetic communication with children and families.
Advocated for patients'' needs during multidisciplinary meetings, ensuring appropriate resources were allocated for optimal care outcomes.
Monitored vital signs closely during procedures or treatments, intervening swiftly when necessary to maintain patient stability.
Maintained accurate documentation of patient progress, enabling informed decision-making among healthcare providers.
Participated in ongoing professional development to stay abreast of the latest advances in pediatric nursing practices.
Implemented evidence-based nursing practices to optimize patient care quality and effectiveness.
Improved patient comfort with introduction of child-friendly treatment areas, making hospital visits less intimidating for young patients.
Enhanced patient recovery by developing and implementing individualized care plans for pediatric patients.
Streamlined patient admission and discharge processes, significantly reducing wait times and improving patient flow.
Administered vaccinations and routine health checks to ensure wellbeing of young patients.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Education
Master of Science - Nursing Leadership And Management
Western Governors University
Salt Lake City, UT
11-2015
Bachelor of Science - Nursing
Pace University
New York, NY
06-2000
Skills
Nursing management
Clinical supervision
Patient care
Staff training
Team leadership
Policy development
Patient advocacy
Performance evaluation
Conflict resolution
Emergency response
Medication administration
Staff recruitment
Certification
[Pediatric Advanced Life Support] [AHA] [September 2024]
[Ambulatory Care Nursing, Board Certified] [ANCC] [February 2024]
Timeline
Assistant Director of Nursing Ambulatory Care Dept
Metropolitan Hospital Center
01.2023 - Current
Head Nurse / Manager of Pediatric Ambulatory Care
Metropolitan Hospital Center
04.2012 - 01.2023
Registered Nurse Pediatric HIV Research
Metropolitan Hospital Center
12.1996 - 04.2012
Registered Nurse Pediatric Ambulatory Care
Metropolitan Hospital Center
01.1993 - 04.2012
Registered Nurse of Pediatrics Same Day Surgery
Metropolitan Hospital Center
12.1992 - 12.1993
Registered Nurse of Pediatric in Patient Unit
Metropolitan Hospital Center
12.1991 - 12.1992
Master of Science - Nursing Leadership And Management