Summary
Overview
Work History
Education
Skills
Timeline
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Charlene Shank

Indianapolis,IN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Disbursement Coordinator

New Leaf National Foundation
Indianapolis, IN
11.2021 - 09.2023
  • Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
  • Developed policies and procedures related to departmental operations ensuring compliance with applicable laws and regulations.
  • Monitored cash flow levels and provided updates on status of available funds.
  • Processed and issued and earnings statements.
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
  • Managed the electronic fund transfer to client's
  • Classified and summarized financial data to compile and enter in financial records
  • Reconciled or entered report discrepancies found in reports.

Store Manager

Charlotte Russe
Indianapolis, IN
01.2021 - 09.2021
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Managed daily banking activities such as deposits and withdrawals.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Maintained accurate records of employee performance reviews.
  • Resolved customer complaints in a timely manner.
  • Delegated work to staff, setting priorities and goals.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Education

Bachelor of Science - Information Technology

Indiana State University
Terre Haute, IN
08-2020

Skills

  • Recordkeeping
  • Consulting
  • Data Entry
  • Customer Service
  • Project Assistance
  • Scheduling and Calendar Management
  • Staff Supervision
  • Information Collection
  • Software Updates
  • Problem-Solving Skills
  • Troubleshooting
  • Microsoft Windows and Office

Timeline

Disbursement Coordinator

New Leaf National Foundation
11.2021 - 09.2023

Store Manager

Charlotte Russe
01.2021 - 09.2021

Bachelor of Science - Information Technology

Indiana State University
Charlene Shank