Sylvia Spivey
Longwood,FL
Overview
3
3
years of professional experience
Work History
Server
Arthur’s Catering
Altamonte Springs, Florida
07.2023 - Current
- Organized and managed the setup of event venues, including decorations and equipment.
- Ensured compliance with all relevant health and safety regulations at each event venue.
- Provided customer service support during events, ensuring guests had a positive experience.
- Resolved any customer complaints or concerns received during an event in a professional manner.
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Assisted guests with determining seat location, escorting guests to assigned seating.
- Facilitated smooth guest flow within venues, directing attendees to their seats or designated areas.
- Provided feedback to event organizers on attendee experiences and potential improvements.
- Engaged with attendees, creating a welcoming and positive event experience.
- Maintained cleanliness and orderliness of event areas before, during, and after events.
- Provided immediate response to guest inquiries, offering information and resolving issues promptly.
- Set up and tore down equipment for large scale events, conferences and graduations.
- Supported catering team with setup, service, and cleanup of event food and beverages.
- Supported event planners in executing detailed event schedules and programs.
- Sought guidance from senior team members to resolve issues.
- Tended to patrons with special needs by offering additional assistance.
Customer Service Cashier
Big Daddy’s Farm
Oviedo, Florida
11.2021 - 05.2023
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Complied with all health and safety regulations while performing job duties.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Prepared produce for sale and consumption by picking, cleaning, and packing with labels.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
- Greeted customers and provided information about products and services.
- Set up displays at farmers markets or other direct-to-consumer sales outlets.
Education
Some College (No Degree) - Interior Design
Seminole Community College
Sanford, FLSkills
- Order coordination
- Customer Service
- Payment Collection
- Cash Handling
- Guest Services
- Merchandise Restocking
- Customer Complaint Resolution
- Product Merchandising
- POS System Operation
- Product Knowledge
- Cross-selling abilities
- Cash Management
- Positive and professional
- Product Recommendations
- Customer inquiries
- Retail Merchandising
- Customer Satisfaction
Timeline
Server
Arthur’s Catering
07.2023 - Current
Customer Service Cashier
Big Daddy’s Farm
11.2021 - 05.2023
Some College (No Degree) - Interior Design
Seminole Community College