Sylvia Valdez
San Antonio,TX
Summary
40+ years of title company experience. Detailed-oriented individual with exceptional communication and escrow management skills. Proficient Escrow Officer with a track record of enhancing customer satisfaction and streamlining the closing process at Old Republic Title Insurance. Skilled in real estate transactions and exceptional at multi-tasking, I have developed strong client relationships, ensuring accuracy and compliance in escrow management. Achieved a significant increase in repeat business through organizational proficiency and industry networking.
Overview
22
22
years of professional experience
Work History
Escrow Officer
Old Republic Title Insurance
08.2018 - 10.2024
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements, Buyer & Seller's Closing Disclosures (CD's) for each transaction, accurately reflecting funds received and disbursed.
- Collaborated with real estate agents, contractors/builders, and lenders to expedite closing times on refinances, property sales, new build/construction.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Prepared documents for closing and handle follow up of escrow transactions.
- Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
- Checked signatures and legal descriptions for accuracy and integrity.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Communicated requirements and title exception information to clients.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Managed real estate closing process in compliance with applicable standards and legal requirements.
- Updated internal tracking systems regularly to maintain accurate records of active transactions for easy monitoring of progress updates by staff members.
- Facilitated successful closings by guiding clients through the signing process and explaining closing documents.
Escrow Officer
Trinity Title of Texas
06.2009 - 08.2018
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements, Buyer & Seller Closing Disclosures (CD's) for each transaction, accurately reflecting funds received and disbursed.
- Collaborated with real estate agents, contrctores and lenders to expedite closing times on property sales.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
- Checked signatures and legal descriptions for accuracy and integrity.
- Communicated requirements and title exception information to clients.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
Escrow Officer
First American Title Insurance Co
12.2008 - 06.2009
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements Buyer & Seller Closing Disclosure (CD'S) for each transaction, accurately reflecting funds received and disbursed.
- Collaborated with real estate agents,contractors,builder, and lenders to expedite closing times on property sales.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Prepared documents for closing.
Escrow Officer
LandAmerica Lawyers Title
04.2003 - 12.2008
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements, Buyer & Seller's Closing Disclosures (CD's) for each transaction, accurately reflecting funds received and disbursed.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
- Prepared documents for closing and follow up of escrow transactions.
- Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
Education
High School Diploma -
Harlingen High School
Harlingen, TXSkills
- Closing Document Preparation
- Real Estate Transactions
- Real Estate Closing Process
- Title Clearance
- Closing process expertise
- Multi-tasking Capabilities
- Closing Disclosure
- Organizational proficiency
- Escrow management
- Contracts understanding
- Document Preparation
- Industry Networking
Languages
Spanish
Timeline
Escrow Officer
Old Republic Title Insurance
08.2018 - 10.2024
Escrow Officer
Trinity Title of Texas
06.2009 - 08.2018
Escrow Officer
First American Title Insurance Co
12.2008 - 06.2009
Escrow Officer
LandAmerica Lawyers Title
04.2003 - 12.2008
High School Diploma -
Harlingen High School
Similar Profiles
Eric StewardEric Steward
Administrative Assistant at Old Republic Title InsuranceAdministrative Assistant at Old Republic Title Insurance
Alison Sanchez UstupskiAlison Sanchez Ustupski
Title Examiner at Old Republic National Title Insurance CompanyTitle Examiner at Old Republic National Title Insurance Company
SHERYL THOMASSHERYL THOMAS
Policy Processing/Bookkeeping Manager at Old Republic National Title InsurancePolicy Processing/Bookkeeping Manager at Old Republic National Title Insurance