Sylvia Velasquez
Bradenton
Summary
Detail-oriented professional with experience at JCPenney and Christ Craft, excelling in data accuracy and customer service. Proven ability to enhance team efficiency and client satisfaction through effective communication and meticulous file management. Recognized for achieving organized workflows and maintaining high standards in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Data Entry Clerk
Christ Craft
11.2021 - 06.2023
- Cross referenced a shared data graph to print out daily tasks for team members.
- Organized, sorted, and checked input data against original documents.
- Scanned multiple documents daily to save in an organized digital record for multiple people on the team to access.
- Worked with several team leads and managers of different departments to ensure daily tasks were running smoothly and efficiently.
- Would follow a rigorous schedule of tasks that needed to be overlooked daily and/or weekly.
Pricing Specialist
JCPenney
01.2015 - 06.2017
- Making sure every display had its proper pricing, promotional media, and sign displays.
- Had a healthy understanding of daily and/or weekly promotions, sales, and discounts.
- Used communication skills to not only ensure my team and higher-ups of our daily tasks and progress but also our customers.
- Helped customers look for the right item or products to ensure an overall excellent shopping experience.
- Worked with a team to maintain a clean, safe, and organized sales floor.
- Briefly trained others
Studio Photographer
JCP Portraits
11.2014 - 05.2015
- Captured visually stunning images for diverse clientele, including families and individuals.
- Enhanced client satisfaction by delivering a safe, comfortable, welcoming, inclusive, and family-friendly environment.
- Worked as a team during peak season and/or holidays but also expected to run the portrait studio solo after the holiday season was over.
- Had knowledge on all software used for editing purposes and scheduling appointments.
- Regularly made phone calls to clients to confirm appointments, discuss expectations on appointment days, and any follow up questions or concerns that were had after their scheduled photo session.
Education
Associate Of Arts - Photography
State College of Florida
Bradenton, FL06.2017
Skills
- Microsoft Word
- Attention to detail
- Data accuracy
- Time management
- Fast typing speed
- File management
- Customer Service-oriented
- Filing and data archiving
Timeline
Data Entry Clerk
Christ Craft
11.2021 - 06.2023
Pricing Specialist
JCPenney
01.2015 - 06.2017
Studio Photographer
JCP Portraits
11.2014 - 05.2015
Associate Of Arts - Photography
State College of Florida
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