SYLVIA WARD
Indianapolis,Indiana
Summary
Air Force Veteran with 16 years of Active-Duty service serving 8 years under the job title Administration. I have experience in Customer Support and High-Profile Leadership
Support. Proficient in integrating solid solutions to achieve the mission and individual/team objectives. Well-developed administrative skills, such as office management,
procedures, equipment, and schedule management. Seeking opportunity to expand skills and contribute to the company success.
Administrative support
Content Management
Electronic Record Management
Human Resorces
Video Teleconference Scheduling
Project Organization
Team Management
Budget | Finance
Communcation
Process Improvement
Invoice Generation
Planning and Coordination
Inventory Management
Customer Service
Overview
11
11
years of professional experience
Work History
Executive Administrative Assistant
United States Air Force
Fort Wayne, Indiana
10.2007 - 11.2018
- Expertly managed Mission Support Group (MSG) end of year expenses scrutinized $50k government purchase card purchases with zero work stoppages
- Focal point for Resources Advisor coordination, managed $800,000 MSG budget
- Revamped MSG SharePoint, provided training, granted permission, modified group sites
- Revamped MSG roll call system combined multiple documents into single source document giving time back to MSG Supervisor and MSG Commanders
- Collaborated with a two-man command support team, dissect programs creating continuity for Operations Security (OPSEC), Air Force Record Management Program (AFRIMS) and Management Internal Control Toolkit (MICT), ensuring MSG members/programs were compliant
- Created and completed time sensitive Commander Admin actions with zero disruption in the MSG daily operations
- Maintained real-time SORTS report for AEF Reporting tool (ART) and Defense Readiness Reporting System (DRRS) via Air Force Reporting Instruction Tool (AF-IT) utilized by the Joint Chief of Staff (JCS) providing 100% mission readiness updates
- Facilitated MSG Commander Calls, processed decorations, award, promotions
- Maintained & developed 86 squadron file plans to ensure 100% compliance during the Consolidated Unit Inspection
- Formatted, corrected, and converted word documents into electronic copies
- Managed Information Technology (IT) for account 023 for six years with zero discrepancies
- Managed Command Programs such as Unit Security Manager, Privacy Act Manager, Unit PT Manager & Unit Mail Room Representative
- Establish procedures for administrative management and program development within the unit
- Reviewed correspondence for proper format, conformance with the general policy and procedural instructions, grammar, accuracy and inclusion of necessary attachments
- Was in charge of the executive calendar and the weekly project team meetings
- Developed and maintained detailed administrative processes and procedures to increase efficiency and accuracy
- Material Management Apprentice Course (Apprentice) Distinguished Graduate
- Material Management Career Development Course (Journeyman) Outstanding Achievement
- Material Management Career Development Course (Craftsman) Outstanding Achievement
- Dale Carnegie Leadership Development Course
- Knowledge Operations Management Course (Apprentice) Distinguished Graduate
- SPECIALIZED MILITARY TRAINING
Education
Stock Control & Records Maintenance Technician October - undefined
Community College
Current
undefined
United States Air Force Fort Wayne
November, 2018
Associate of Applied Science (A.A.S - Logistics
Michigan City High School
2007
Skills
Expense reporting
Customer service
Office management
Information confidentiality
Timeline
Executive Administrative Assistant
United States Air Force
10.2007 - 11.2018
Stock Control & Records Maintenance Technician October - undefined
Community College
undefined
United States Air Force Fort Wayne
Associate of Applied Science (A.A.S - Logistics
Michigan City High School
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