Sylvia Watenpaw
Pocola,OK
Summary
Accomplished professional with a strong background in clerical and reception, patient care, barbering, register operations and cash handling honed through various job experiences. Proven ability to enhance client satisfaction and loyalty through personalized service and effective communication. Skilled in first aid, safety, cash handling, sales, consultations, cutting hair and shaving with a track record of reducing client wait times by 20% through efficient scheduling.
Overview
17
17
years of professional experience
Work History
Private Caregiver
Vernie’s Angels
07.2025 - Current
- Provided personalized care and companionship to clients, enhancing quality of life.
- Assisted clients with daily living activities, promoting independence and dignity.
- Monitored client health, reporting changes to families and healthcare professionals.
- Developed individualized care plans based on client needs and preferences.
Licensed Barber/Educator
The Gents Place
08.2022 - 04.2025
- Delivered precise haircuts and grooming services tailored to individual client preferences.
- Educated clients on hair care products and styling techniques for enhanced customer satisfaction.
- Maintained cleanliness and organization of workstations, adhering to sanitation standards.
- Implemented scheduling systems to optimize appointment flow and reduce wait times.
- Developed strong client relationships, fostering loyalty through exceptional service delivery.
Licensed Barber/Self Employed
Levelz 2 Barber Lounge
01.2021 - 01.2022
- Delivered precise haircuts and grooming services tailored to individual client preferences.
- Educated clients on hair care products and styling techniques for enhanced customer satisfaction.
- Maintained cleanliness and organization of workstations, adhering to sanitation standards.
- Implemented scheduling systems to optimize appointment flow and reduce wait times.
- Developed strong client relationships, fostering loyalty through exceptional service delivery.
Licensed Barber/Self Employed
Lounge 78
01.2020 - 01.2021
- Delivered precise haircuts and grooming services tailored to individual client preferences.
- Educated clients on hair care products and styling techniques for enhanced customer satisfaction.
- Maintained cleanliness and organization of workstations, adhering to sanitation standards.
- Implemented scheduling systems to optimize appointment flow and reduce wait times.
- Developed strong client relationships, fostering loyalty through exceptional service delivery.
Licensed Barber/Self Employed
Valley Cuts Barber and Spa
01.2017 - 01.2020
- Delivered precise haircuts and grooming services tailored to individual client preferences.
- Educated clients on hair care products and styling techniques for enhanced customer satisfaction.
- Maintained cleanliness and organization of workstations, adhering to sanitation standards.
- Implemented scheduling systems to optimize appointment flow and reduce wait times.
- Developed strong client relationships, fostering loyalty through exceptional service delivery.
Licensed Barber
Sport Clips
01.2016 - 01.2017
- Delivered precise haircuts and grooming services tailored to individual client preferences.
- Educated clients on hair care products and styling techniques for enhanced customer satisfaction.
- Maintained cleanliness and organization of workstations, adhering to sanitation standards.
- Implemented scheduling systems to optimize appointment flow and reduce wait times.
- Developed strong client relationships, fostering loyalty through exceptional service delivery.
Cashier
Cherokee Nation Entertainment
01.2014 - 01.2015
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with product inquiries, enhancing overall shopping experience through excellent service.
- Maintained organized checkout area, contributing to a clean and welcoming environment for patrons.
- Monitored inventory levels at point of sale, facilitating timely restocking to minimize disruption in service.
- Implemented streamlined checkout processes, reducing wait times and improving customer satisfaction rates.
Cashier
Braum’s Ice Cream And Dairy
01.2013 - 07.2013
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with product inquiries, enhancing overall shopping experience through excellent service.
- Maintained organized checkout area, contributing to a clean and welcoming environment for patrons.
- Monitored inventory levels at point of sale, facilitating timely restocking to minimize disruption in service.
- Implemented streamlined checkout processes, reducing wait times and improving customer satisfaction rates.
Receptionist
NAPS LLC
01.2009 - 01.2013
- Managed multi-line phone system, ensuring efficient call routing and exceptional customer service.
- Coordinated scheduling for appointments, optimizing time management for staff and clients.
- Maintained organized front desk operations, streamlining workflow and enhancing office efficiency.
- Developed and implemented filing systems, improving document retrieval speed and accuracy.
- Assisted with client inquiries in person and via email, delivering prompt and professional responses.
Education
No Degree - Barbering
DeSigner Barber & Stylist School
Fort Smith, ARSkills
- First aid and safety
- Patient care
- Housekeeping duties
- Emotional support
- Clerical and Reception Duties
- Haircutting and Shaving techniques
- Barbershop operations
- Cash handling
- Customer care
- Register operations
Timeline
Private Caregiver
Vernie’s Angels
07.2025 - Current
Licensed Barber/Educator
The Gents Place
08.2022 - 04.2025
Licensed Barber/Self Employed
Levelz 2 Barber Lounge
01.2021 - 01.2022
Licensed Barber/Self Employed
Lounge 78
01.2020 - 01.2021
Licensed Barber/Self Employed
Valley Cuts Barber and Spa
01.2017 - 01.2020
Licensed Barber
Sport Clips
01.2016 - 01.2017
Cashier
Cherokee Nation Entertainment
01.2014 - 01.2015
Cashier
Braum’s Ice Cream And Dairy
01.2013 - 07.2013
Receptionist
NAPS LLC
01.2009 - 01.2013
No Degree - Barbering
DeSigner Barber & Stylist School
Similar Profiles
Matanyah BeaugeMatanyah Beauge
Caregiver at Visiting Angels Home CareCaregiver at Visiting Angels Home Care
Leshae SalamancaLeshae Salamanca
TEAM COORDINATOR at Angels Care HospiceTEAM COORDINATOR at Angels Care Hospice
Katrina RushKatrina Rush
Registered Nurse at Angels Care Home HealthRegistered Nurse at Angels Care Home Health
Zakary BoardmanZakary Boardman
Housekeeping Cleaner at Brownwood Care CenterHousekeeping Cleaner at Brownwood Care Center
Kade StoreyKade Storey
Material Handler at Citi TrendsMaterial Handler at Citi Trends