REGISTERED MEDICAL ASSISTANT II
ATRIUM HEALTH
Shelby, NC
03.2025 - Current
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Ensured all medical equipment was functioning properly prior to use.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Measured vital signs and took medical histories to prepare patients for examination.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Positioned patients properly during examination or treatment for comfort and safety.
- Educated patients about medications, procedures and physician's instructions.
- Prepared laboratory specimens for analysis and organized lab results.
- Conducted physical examinations of patients utilizing standard diagnostic instruments.
- Cleaned and maintained medical equipment following procedures and standards.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Explained treatment procedures and physicians' instructions.
- Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
- Performed patient assessments, including vital signs and medical history documentation.
- Assisted physicians in exams, treatments, and procedures.
- Changed dressings on wounds to prevent infection and check for healing.
- Collected specimens for laboratory testing according to accepted standards.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Administered medications under physician's supervision.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Prepared treatment rooms for patient examinations.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated equipment and machinery according to safety guidelines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated a variety of machinery and tools safely and efficiently.
