Sylvia A. Maddox
Salisbury,MD
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
12
12
years of professional experience
Work History
Owner/Secretary
Maddox Bros Trucking Inc.
Salisbury, Maryland
10.2012 - Current
- Managed daily operations of business, including hiring and training staff.
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Researched potential partners in order to expand services offered.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Monitored performance of personnel against goals set forth by the company.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Home Health Aide Supervisor
Private Care
Salisbury, Maryand
01.2018 - 05.2024
- Scheduled and coordinated training sessions for new and existing home health aides.
- Conducted regular meetings with staff to discuss progress, concerns, and challenges related to patient care.
- Assessed the needs of patients and provided guidance to home health aides on how best to meet those needs.
- Monitored the daily activities of home health aides to ensure they are following their assigned tasks correctly.
- Maintained accurate records of employee attendance, payroll information, leave requests.
- Inspected work areas regularly for safety hazards or equipment malfunctions that could affect patient care.
- Assigned shifts and managed vacation requests from Home Health Aides.
- Recruited qualified applicants for positions within the Home Health Aide department.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Education
High School Diploma -
Williamsport High School
Williamsport, MD06-1976
Skills
- Budget Administration
- Healthcare Management
- Cleaniness
- Friendly, Positive Attitude
- Business Management
- Administrative Oversight
- Organizational Skills
Affiliations
- Love Community Projects
- Daily Activities
- Well rounded
- Outgoing
Timeline
Home Health Aide Supervisor
Private Care
01.2018 - 05.2024
Owner/Secretary
Maddox Bros Trucking Inc.
10.2012 - Current
High School Diploma -
Williamsport High School