Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Certification
Work Availability
Timeline
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Sylviane R.L.J. JEAN BAPTISTE

Weymouth,MA

Summary

Strategic and results-driven professional with expertise in program management, business consulting, and education leadership. Proven ability to design and implement innovative programs, manage large budgets, and lead cross-functional teams to deliver measurable results. Experienced in small business consulting, warehouse operations, and curriculum development, with strong skills in financial planning, operations management, and organizational growth. Multilingual in English, French, and Haitian Creole, bringing a global perspective to business and leadership.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Child Enrichment and Youth Empowerment Manager

IFSI-USA
07.2024 - Current
  • Directed child enrichment and youth empowerment programs serving 200+ students annually, expanding academic, cultural, and leadership opportunities across multiple sites.
  • Increased enrollment by 40% through community outreach, parent engagement strategies, and youth leadership initiatives.
  • Secured over $700K+ in grants, donations, and partnerships, strengthening program sustainability and growth.
  • Supervised and developed a team of 125 staff, assistants, and youth leaders, improving staff retention and training quality by 30%.
  • Implemented data-driven systems to monitor student progress and staff performance, resulting in measurable gains in literacy, math, and leadership skills.

Program Co-Coordinator

Immigration Family Services Institute
07.2024 - 09.2024
  • Co-coordinated a 5-week summer academic and enrichment program, successfully serving 120+ students across grades Pre-K through 12.
  • Supervised a team of 15 teachers, youth leaders, and volunteers, improving instructional delivery and classroom management.
  • Managed daily logistics including transportation for 60 families, meal distribution, classroom schedules, and a closing ceremony with 250+ attendees.
  • Designed and implemented a balanced curriculum blending academics, arts, and cultural enrichment, resulting in 95% parent satisfaction and strong student engagement.
  • Monitored attendance, staff performance, and student progress, producing detailed reports that influenced program improvements and funding decisions.

English Instructor

North Miami Adult Education Center
10.2023 - 07.2024
  • Taught English as a Second Language (ESL) to classes of 20–30 adult learners from diverse cultural and linguistic backgrounds.
  • Increased student retention by 25% through engaging lesson design, real-world applications, and individualized support.
  • Designed and delivered curriculum aligned with state standards and adult education frameworks, improving student test scores by 30% in reading, writing, and speaking assessments.
  • Developed specialized resources (conversation guides, bilingual vocabulary lists, cultural integration activities) to meet the unique needs of immigrant and refugee learners.
  • Collaborated with administrators and community partners to connect students with career readiness, citizenship preparation, and continuing education opportunities.

Test Coordinator Assistant

Adult Education Center
09.2023 - 06.2024
  • Assisted in coordinating and administering standardized tests (GED, TABE, ESL placement) for 200+ adult learners annually.
  • Ensured compliance with state and federal testing protocols, reducing testing errors and irregularities by 15%.
  • Managed test logistics including scheduling, student registration, proctoring, and secure handling of testing materials.
  • Maintained accurate testing data and records, supporting program reporting and accreditation requirements.
  • Collaborated with instructors and administrators to analyze results, providing insights that improved student placement and instructional alignment.

French Language Instructor

NORTH MIAMI SENIOR HIGH
08.2022 - 06.2024
  • Taught French to high school students (Grades 9–12), integrating language, culture, and history to foster fluency and global awareness.
  • Increased student proficiency, with 80% of learners advancing at least one ACTFL proficiency level during the academic year.
  • Designed and implemented curriculum aligned with state World Language standards, blending project-based learning, technology, and real-world applications.
  • Organized and led a 1-week cultural immersion trip to Canada, giving students firsthand exposure to Francophone communities and deepening cultural appreciation.
  • Coordinated school-wide cultural events (Francophone Day, French Club, immersion activities), boosting student participation and engagement by 35%.

Private Small Business Consultant

Sylviana Auto Parts, Trinity Auto Parts, Papa Piyay, and Palmist Magazine
08.2019 - 12.2023
  • Consulted with 4 immigrant-owned and overseas businesses (Sylviana Auto Parts, Trinity Auto Parts, Papa Piyay, Palmist Magazine), strengthening strategy, operations, and market positioning.
  • Conducted 15+ virtual and in-person consulting sessions, analyzing management practices, sustainability, and long-term growth potential.
  • Performed quantitative and qualitative analysis to diagnose risks and evaluate decisions, leading to 10–20% improvements in operational efficiency.
  • Managed project timelines and budgets up to $50K, ensuring initiatives were completed on time and within financial constraints.
  • Developed marketing and sales strategies that increased brand visibility by 30% and strengthened customer relations across Haiti’s retail sector.

Business Education | French Language Instructor

KEYSGATE CHARTER HIGH
08.2019 - 06.2022
  • Taught entrepreneurship, finance, marketing, digital literacy, and French language to middle and high school students, preparing them for post-secondary success.
  • Increased student outcomes, with 80% of business students mastering core competencies and 80% of French students advancing at least one ACTFL proficiency level annually.
  • Assessed student progress regularly, providing individualized reinforcement and tutoring to close learning gaps and improve test readiness.
  • Developed and implemented innovative teaching methods, including blended learning technologies, project-based instruction, and small-group French conversations.
  • Secured community partnerships with businesses and cultural organizations, connecting students to internships, mentorships, and real-world learning opportunities.
  • Organized French Club events, business fairs, and a 1-week immersion trip to Canada, boosting parent engagement by 40% and student participation by 35%.

Assistant Warehouse Manager

S.A LIQUIDATIONS
08.2018 - 05.2020
  • Directed daily warehouse operations handling hundreds of units monthly, ensuring accurate inventory, order fulfillment, and compliance with safety standards.
  • Supervised contractors and staff, improving customer satisfaction and reducing turnover through structured onboarding and performance coaching.
  • Implemented inventory tracking systems and process improvements, cutting stock discrepancies by 25% and raising order accuracy to 98%.
  • Managed shipping, receiving, and logistics, reducing delivery delays by 20% and streamlining vendor relationships.
  • Improved workflow efficiency and safety, reducing handling time by 15% and lowering workplace incidents by 30% through OSHA compliance.

Business Education Teacher

Jones High School
08.2017 - 06.2018
  • Designed and delivered curriculum in entrepreneurship, finance, and digital literacy to 120+ high school students, aligning lessons with career goals and industry standards.
  • Assisted the district in developing and implementing the DIT curriculum, impacting 500+ students across the school system in the following academic year.
  • Established structured teacher–parent communication systems, increasing parental involvement by 35% and improving student accountability.
  • Guided students in developing business knowledge and career readiness skills, advising 40+ seniors on college readiness, entrepreneurship, small business grants, and scholarship applications related to business majors and minors.
  • Provided one-on-one tutoring sessions that improved comprehension of complex business concepts, contributing to a 70% increase in student mastery rates on MOS Certification exams.

Education

MBA - Business Administration And Management

Florida International University
Miami, FL
06-2025

Master's Program - LOGISTICS BUSINESS AND SUPPLY CHAIN MANAGEMENT

FLORIDA INTERNATIONAL UNIVERSITY
Miami, FL
12.2021

Master's Program - INTERNATIONAL BUSINESS

FLORIDA INTERNATIONAL UNIVERSITY
Miami, FL
08.2019

Bachelor's Program - INTERNATIONAL BUSINESS & CULTURE

ARCADIA UNIVERSITY
Glenside, PA
06.2015

Skills

  • Program Leadership & Strategic Planning
  • Staff Recruitment & Supervision
  • Budget Development & Oversight
  • Curriculum Development & Instruction
  • Small Business Consulting
  • Marketing Strategy & Brand Development
  • Trilingual: English, French, Haitian Creole
  • Blended Learning & Digital Tools Integration

Accomplishments

  • Increased after-school program enrollment by 40%, securing over $250K in grants and partnerships.
  • Directed summer programs for over 300 students and supervised teams of 100+ staff and youth leaders.
  • Consulted with immigrant-owned and overseas businesses, improving operations and growth strategies.
  • Improved warehouse operations, achieving 98% order accuracy and reducing workplace incidents by 30%.
  • Designed innovative Business Education and French curricula, with 85% student mastery in business and 80% proficiency gains in French.
  • Organized a 1-week student immersion trip to Canada, enhancing cultural fluency and global awareness.
  • Boosted parent engagement by 40% through business fairs, cultural nights, workshops, events, and student showcases that strengthened school-community connections.
  • Implemented data-driven evaluation systems to track student outcomes and staff performance, leading to measurable gains in literacy, math, and leadership skills.

Certification

  • Professional Educator Certificate - World Language French - GradeK-12
  • Professional Educator Certificate - Business Education - Grade 6-12

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Program Co-Coordinator

Immigration Family Services Institute
07.2024 - 09.2024

Child Enrichment and Youth Empowerment Manager

IFSI-USA
07.2024 - Current

English Instructor

North Miami Adult Education Center
10.2023 - 07.2024

Test Coordinator Assistant

Adult Education Center
09.2023 - 06.2024

French Language Instructor

NORTH MIAMI SENIOR HIGH
08.2022 - 06.2024

Private Small Business Consultant

Sylviana Auto Parts, Trinity Auto Parts, Papa Piyay, and Palmist Magazine
08.2019 - 12.2023

Business Education | French Language Instructor

KEYSGATE CHARTER HIGH
08.2019 - 06.2022

Assistant Warehouse Manager

S.A LIQUIDATIONS
08.2018 - 05.2020

Business Education Teacher

Jones High School
08.2017 - 06.2018

Master's Program - INTERNATIONAL BUSINESS

FLORIDA INTERNATIONAL UNIVERSITY

Bachelor's Program - INTERNATIONAL BUSINESS & CULTURE

ARCADIA UNIVERSITY

MBA - Business Administration And Management

Florida International University

Master's Program - LOGISTICS BUSINESS AND SUPPLY CHAIN MANAGEMENT

FLORIDA INTERNATIONAL UNIVERSITY

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