Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SYLVIANNE KAONOHI

Kaneohe,HI

Summary

A highly skilled, compassionate, empathetic, and solution-oriented medical professional with outstanding knowledge in counseling patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes. Adept at responding to emergency situations with calm and respectful approach. Effective motivator, communicator, and advocate with inherent ability to manage all types of personalities, diffuse stressful situations, proactively resolve issues, and meet and achieve challenging goals and objectives. Able to prioritize assignments/projects, work on multiple projects simultaneously and work independently under general supervision with latitude for initiative and independent judgment; Effectual leader with demonstrated ability to work with minimal or no supervision on unstructured assignments, and multitask within restricted time constraints. Well trained in CPR, First Aid and Blood Pathogens.

Overview

30
30
years of professional experience

Work History

Primary Counselor

KAILUA HI
KAILUA, HI
04.2021 - Current
  • Responsible for counseling patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes
  • Maintains confidentiality of records relating to patients treatment
  • Guides patient in the development of skills and strategies to deal with their problems
  • Regularly encourages patients to express their feelings and to discuss what is happening in their lives and helps them develop insight into themselves and their relationships
  • In charge of collecting information about patients through assessment
  • Prepares and maintains treatment records and reports
  • Accurately evaluates patients' physical or mental condition based on review of patient's information
  • Develops and implements treatment plans based on clinical experience and knowledge
  • Acts as a patient advocate to coordinate required services or to resolve emergency problems in crisis situations.

Residential Assistant Lead

KAILUA HI
KAILUA, HI
10.2020 - Current
  • Trained in CPR First Aid, and Blood Pathogens
  • Evaluated the level of care needs for 16 patients for a secured specialized residential facility
  • Assisted patient with taking medications
  • Maintained compliance with procedures and schedules, maintained safety of all patients as According to HIPAA regulations
  • Helped improve patient's moods and overall quality of life
  • Drove to and from an activity, AA/NA meetings or outing and oversaw them to completion.

Entertainment Coordinator

Vaihi Entertainment LLC
Kaneohe, HI
08.1994 - Current
  • Organized and coordinated music department events, performances, and rehearsals.
  • Developed innovative marketing strategies for promoting the music department's activities and programs.
  • Managed budgeting and financial planning for the music department.
  • Conducted regular meetings with staff to discuss goals, objectives, and progress within the department.
  • Established clear expectations for quality performance from all members of the music department team.
  • Supported long-term business strategies, generating guest relations feedback for process improvements.

Regirstered BehaviorTechnician

RCM Technologies
Waipahu, HI
01.2018 - 03.2021
  • Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
  • Monitored and documented client progress using data collection systems such as ABC charts, frequency counts, and latency measures.

Residential Monitor

KANEOHE HI
KANEOHE, HI
10.2016 - 10.2020
  • Trained in CPR, First Aid, and Blood Pathogens
  • Relieved the previous shift and conferred with them regarding all records, logs, daily reports to ensure accurate and complete reporting
  • Officially documented any records, logs and so forth that are not complete
  • Conducted searches of all residents and their belongings each time they enter the facility
  • Assisted in or conducted a residential headcount/bed check a minimum of three times per shift
  • Monitored the condition and behavior of all residents for intoxication
  • Assisted in or conducted necessary room searches and inspections
  • Assisted in the monitoring and collection of resident urinalysis specimens
  • Lead Occasionally transported residents, staff and/or packages to and from assigned destinations in an agency vehicle
  • Answered in-coming phone calls and direct the calls as needed
  • Ensured all visitors entering the facility, for either personal or business reasons, are logged in and out on the Daily Report.

B.S.W DISABILITY SERVICES INTERN

BYUH, HI
BYUH, HI
08.2015 - 03.2016
  • Case Manager/Peer Monitor
  • Monitored and followed up with student's academic progress.

Security Dispatcher

BYUH, HI
BYUH, HI
01.2014 - 03.2016
  • Provided mentoring, practical experience to and also provide a safety and secure environment to students around the campus.

Hawaii Families as Allies

AIEA, HI
AIEA, HI
01.2008 - 01.2012
  • Supported Families whose Children have Emotional or Behavioral Challenges through Education, Technical Assistance and advocacy
  • Interviewed clients; individually, in families, or in group, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.

Part time Teacher Assistant

KAHALUU ELEMENTARY SCHOOL
KANEOHE, HI
01.2006 - 01.2007

Customer service

ALOHA ISLAND AIR
HONOLULU, HI
01.2005 - 01.2006
  • Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
  • Checked to ensure that appropriate changes were made to resolve customers' problems
  • Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Office Clerks, General

FAIRFIELD RESORTS INC.
HONOLULU, HI
01.2002 - 01.2003
  • Operated office machines, such as photocopiers and scanners, facsimile
  • Maintained and update filing, mailing
  • Prepared and completed client's contracts.

Education

diploma -

BEPC
06.1987

High School Diploma -

COLLEGE DE TARAVAO
06.1986

B.S.W -

BRIGHAM YOUNG UNIVERSITY

Substitute Teacher Certificate -

WINDWARD COMMUNITY COLLEGE FOR ADULTS

Skills

  • Management of Personnel Resources
  • Time Management
  • Judgment and Decision Making
  • Customer and Personal Service
  • Administration and Management
  • Manage Complex Disciplines
  • Business Systems Integration
  • Planning & Development
  • System Maintenance/Improvement
  • Accountability
  • Team Management
  • Troubleshooting
  • Deployment
  • Crisis Management
  • Effective Communication

Languages

  • Tahitian
  • French
  • English

Timeline

Primary Counselor

KAILUA HI
04.2021 - Current

Residential Assistant Lead

KAILUA HI
10.2020 - Current

Regirstered BehaviorTechnician

RCM Technologies
01.2018 - 03.2021

Residential Monitor

KANEOHE HI
10.2016 - 10.2020

B.S.W DISABILITY SERVICES INTERN

BYUH, HI
08.2015 - 03.2016

Security Dispatcher

BYUH, HI
01.2014 - 03.2016

Hawaii Families as Allies

AIEA, HI
01.2008 - 01.2012

Part time Teacher Assistant

KAHALUU ELEMENTARY SCHOOL
01.2006 - 01.2007

Customer service

ALOHA ISLAND AIR
01.2005 - 01.2006

Office Clerks, General

FAIRFIELD RESORTS INC.
01.2002 - 01.2003

Entertainment Coordinator

Vaihi Entertainment LLC
08.1994 - Current

diploma -

BEPC

High School Diploma -

COLLEGE DE TARAVAO

B.S.W -

BRIGHAM YOUNG UNIVERSITY

Substitute Teacher Certificate -

WINDWARD COMMUNITY COLLEGE FOR ADULTS

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SYLVIANNE KAONOHI