Sylvie Charles
844 Park Avenue Westbury ,NY
Summary
Dynamic professional with a friendly demeanor and strong teamwork skills, experienced at Amazon Inc. in enhancing client independence and well-being. Proven ability to implement personalized care strategies and utilize problem-solving skills to improve service delivery. Adept in monitoring vital signs and ensuring compliance with care plans, fostering a safe environment.
Overview
2
2
Languages
1
1
Certification
13
13
years of professional experience
Work History
Teacher Aider
The Center for Developmental Disabilities
07.2023 - 07.2026
- Developed individualized education plans tailored to student needs.
- Implemented behavioral management strategies to enhance classroom environment.
- Collaborated with interdisciplinary teams to support student development.
- Utilized adaptive technology tools to facilitate learning for diverse learners.
Customer Returned
Amazon Inc
03.2026 - Current
- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored vital signs, documenting changes to ensure timely medical responses.
- Provided companionship and emotional support, improving clients' mental well-being.
- Administered medications as prescribed, ensuring compliance with care plans.
- Collaborated with healthcare teams to develop personalized care strategies for clients.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Home Health Aide
People Care Inc
11.2015 - 08.2025
- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored vital signs, documenting changes to ensure timely medical responses.
- Provided companionship and emotional support, improving clients' mental well-being.
- Administered medications as prescribed, ensuring compliance with care plans.
- Collaborated with healthcare teams to develop personalized care strategies for clients.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Cashier
Stop and Shop Supermarket
03.2013 - 11.2015
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained organized checkout area to enhance operational efficiency.
- Handled cash, credit, and gift card transactions with accuracy.
- Welcomed customers and helped determine their needs.
Education
Medical Phlebotomy - Clinical Laboratory Science
Access Careers Medical & Dental Training School
Hempstead, NY05.2026
Medical Billing And Cording - Health Information Technology
Nassau BOCES Adult Career & Technical Education
Westbury, NY06.2023
Medical Assistant - Health Care Administration
Allen School of Health Sciences
Jamaica, NY06.2016
High School Diploma -
Westbury High School
Westbury, NY06.2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
- Organizational skills
- Excellent communication
Certification
Home health aide
Medical billing and cording
Medical assistant
Medical phlebotomy
Chp certified
OSHA
CPR
NHA certified
Languages
French
Native or Bilingual
Creole
Native or Bilingual
Timeline
Customer Returned
Amazon Inc
03.2026 - Current
Teacher Aider
The Center for Developmental Disabilities
07.2023 - 07.2026
Home Health Aide
People Care Inc
11.2015 - 08.2025
Cashier
Stop and Shop Supermarket
03.2013 - 11.2015
Medical Phlebotomy - Clinical Laboratory Science
Access Careers Medical & Dental Training School
Medical Billing And Cording - Health Information Technology
Nassau BOCES Adult Career & Technical Education
Medical Assistant - Health Care Administration
Allen School of Health Sciences
High School Diploma -
Westbury High School