Sylvie Fung
Senior Software Test Engineer
Glen Allen,VA
Summary
Methodical Senior Software Tester experienced in software development processes and optimal testing strategies. Helps teams produce exceptional products by offering in-depth quality assurance support. Open and clear communicator with good multitasking skills, organized nature, and strong attention to detail. With a solid background in writing manual test cases and training new testers, work reviews, requirements analysis and optimizing processes. Works alongside developers to uncover and correct problems in advance of releases.
Overview
18
18
years of professional experience
1
1
Language
Work History
Quality Assurance Engineer (Appnet, Inc)
Test Pros
- Designed and built the test facility installing Red Hat, Window using a wide variety of hardware configuration
- Validated requirements and functionality on B2B Web Applications with Oracle serving as the database
- Performed functional and regression test on different Windows and Mac platforms and browsers configurations
- Created QA templates for test plan, test cases, requirement walkthrough, detail design walkthrough, change request form
- Managed and traced defects and requirement changes.
- Worked flexible hours across night, weekend, and holiday shifts.
Senior Software Test Engineer
CTIS, Inc.
03.2002 - 06.2015
- Performed functional and system testing for Cancer Therapy Evaluation Program (CTEP) clinical trials research and patient data management solutions
- Managed and performed functional testing on client server and web based applications
- Lead the Enterprise Core Module project, from concept to production
- Participated and contributed across maintenance projects that span across the CTEP enterprise applications
- Conducted and oversaw two new development projects chosen for CMMI level 3 as lead tester
- Reviewed and managed multiple system testing involving client server applications and real time transaction processing over the web utilizing Java, Oracle, SQL Server, JavaScript, DHTML, and HTML
- individually planned, wrote and executed over 10,000 test cases on a project based on the requirement documentation, or Design and the Application.
- Developed and executed Section 508 compliance test cases on a project first to require web access.
- Maintained clear documentation of test cases, defect traceability to the requirements and design documentation to review and approve the release to production.
- Enabled seamless integration of new features by thoroughly testing system components for compatibility.
- Collaborated with development teams to diagnose issues, leading to faster resolution and improved overall performance.
- Reduced product defects by performing thorough testing on various software applications.
- Participated in regular team meetings for testing status update and bug fix resolutions, and duplicating more complex issues.
- Strengthened customer trust in the product by ensuring its compliance with industry standards and regulations through rigorous QA processes execution.
- Improved end-user experience by conducting extensive usability testing on web-based applications.
- Enhanced software quality by designing and executing comprehensive test plans.
- Decreased time-to-market with effective risk-based testing strategies prioritizing critical functionalities for maximum impact.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Conducted regression testing, analyzed results, and submitted observations to development team.
- Designed testing scenarios for usability testing.
- Reviewed requirements, specifications, and technical design documents to provide timely and meaningful feedback.
- Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Developed and maintained defect databases for known issues.
- Tested functional and compatibility of new programs or updates in comparison to existing application.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Recommended changes and corrections to developers for enhanced usability.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Created test data, validate data integrity across the different system interconnected and database integrity.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Completed regression tests to support successful production release.
Quality Assurance Engineer/Lead
Test Pros
07.2001 - 11.2001
- Managed and performed functional, ad hoc, regression, and end-to-end system testing on multiple applications
- Worked with a complex workflow and multiple users' roles; involving real time transaction processing over the web that was developed using the following technologies: Java, Oracle, SQL Server, JavaScript, DHTML, and HTML
- Delivered applications to production prior to the scheduled deadline
- Provided test cases for client review and assisted client during acceptance testing
- Developed and updated 1,000 test cases managed in Star team.
- Improved product quality by implementing rigorous testing procedures and identifying areas for optimization.
- Increased product reliability by performing thorough regression testing on each release cycle.
- Collaborated closely with development teams to improve software functionality and stability.
- Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
- Optimized test cases to maximize success of manual software testing.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Recommended changes and corrections to developers for optimal software performance and usability.
Quality Assurance Engineer Lead
Commerce One (formerly AppNet, Inc.)
10.1999 - 03.2001
- Coordinated and led testing effort for major projects, involving distribution of tasks to testers, updating project manager on timeline and status, and working with technical lead to address changes and enhancements
- Developed and maintained over 5,000 test cases managed in Clearcase, and worked as the sole tester with no supervision on 95% of the projects.
- Lead tester and Performed end-to-end testing on several large-scale projects
- Identified and presented recommendations to the project team, enhancing operation and improve workflow process, visibility issues, and improved error handling
- Managed and tested multiple projects due within similar timeframes, to include the development of scripts, test plans and feedback to project teams
- Contributed and participated in the peer review QA processes based on the industry's best practices to include implementing the use of Rational tools.
- Contributed to the establishment of a positive company culture by actively participating in team-building events and demonstrating a strong commitment to collaboration and continuous improvement.
- Maintained up-to-date knowledge on industry trends, tools, and techniques to ensure optimal performance in a rapidly evolving environment.
- Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality product.
- Improved product quality by implementing rigorous testing procedures and identifying areas for optimization.
- Contributed to the continuous improvement of QA processes through regular reviews, evaluations, and updates as needed.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Optimized test cases to maximize success of manual software testing.
- Planned and devised cohesive test plans for projects using advanced testing technologies.
- Met tight deadlines to satisfy client demands and project timelines.
- Developed and maintained defect databases for known issues.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Incorporated delivery requirements into planning of testing schedules.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Configuration Management Analyst
Centech/ Mantech
07.1997 - 10.1999
- Trained new employees on Configuration Management (CM) processes and software version control tool
- Maintained the version control of baseline application software in production, and test environments
- Prepared CM status accounting reports identifying the incident reports ready to be deployed to production
- Built all software releases and emergency patches to be released federal level programs
- Published the software release notes on the Intranet using HTML editor and Adobe Acrobat
- Prepared CCB Status Reports for the Configuration Control Board meetings
- Interacted with the database group to ensure that application software and database software modifications are in sync for each software release.
- Maintained accurate inventory records of all hardware assets by conducting routine audits, ensuring proper tracking and documentation.
Skills
Unix, Microsoft Windows, Macintosh OSRational Suite (Robot, Site check, Clearcase, Clearquest defect tracking, Clearquest issue tracking, Test Manager), Astra Site Manager, Visual Source Safe, SQLPlus, MS Office, and MS ProjectFamiliar with Oracle, Microsoft SQL Server, Microsoft AccessRational Suite (Robot, Site check, Clearcase, Clearquest defect tracking, Clearquest issue tracking, Test Manager), Astra Site Manager, Visual Source Safe, SQLPlus, MS Office, and MS Project
System debugging
SOP Writing
Data Validation
Usability Testing
Cross-Functional Team Collaboration
Documentation expertise
Test Plan Development
User Acceptance Testing
Pre-Release Test Scheduling
Manual testing aptitude
Cross-browser testing
Database Testing
API Testing Experience
Agile Methodology Understanding
Functional Testing Know-how
Collaboration and communication
Test environment setup
Software Release and Versioning
Scenarios and Use Cases
Test Scheduling
Decision-Making
Testing Analytics
Test Plans and Test Methodologies
Test Procedure Documentation
Manual Testing
Collaborative Team Player
Defect Tracking and Reporting
Data Analysis
Problem-solving abilities
Excellent Communication
Analytical Skills
Time Management
Attention to Detail
Client Requirements
Configuration Management
Adaptability and Flexibility
Team Mentoring
Software Defect Documentation
Manual test case preparation
Documentation skills
White Box Testing
Problem-solving aptitude
Organizational Skills
Adaptability
Interpersonal Communication
Software Documentation Reviews
Professional Demeanor
Agile Best Practices
Black Box Testing
Multitasking Abilities
Bug Tracking and Resolution
Software Compatibility Testing
Defect monitoring
Compatibility Testing
Multitasking
Results and Deadline-Driven
Deficiency documentation
Regulatory Compliance Assurance
Professional Background
15+ years Information Technology experience focusing on software solutions and enhancements. Managed and led software testing, evaluation and measurement for the public and private sector. Developed and implemented software testing programs and troubleshooting across organizations. Extensive strategic planning and experience working across cross-functional teams.
Training
- Northern Virginia Community College - Reston, VA
- Relational Database
- Quality Assurance Management courses
Timeline
Senior Software Test Engineer
CTIS, Inc.
03.2002 - 06.2015
Quality Assurance Engineer/Lead
Test Pros
07.2001 - 11.2001
Quality Assurance Engineer Lead
Commerce One (formerly AppNet, Inc.)
10.1999 - 03.2001
Configuration Management Analyst
Centech/ Mantech
07.1997 - 10.1999
Quality Assurance Engineer (Appnet, Inc)
Test Pros