Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Timeline
Generic

SYLVIE LECLAIR

North Bend,WA

Summary

Adept Marketing oriented Sales Consultant with more than 12 years in Sales Consultant roles with 3 companies. High conscientiousness and determination, experienced in client rapport, marketing strategies and business-to-consumer sales. Seasoned at communicating smoothly with contacts and persuading others to propel sales and boost revenue. Talented at generating leads and closing high-volume sales.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sales Consultant

Pulte Homes Of WA
Seattle, WA
01.2018 - Current
  • Use consultative sales approach to understand customer needs and recommend relevant offerings. Have ongoing communication, procure sales!
  • Respond rapidly to online and in-person requests for information.
  • Follow up with existing customers to provide additional support, status updates on construction, while creating anenjoyable experience for them.
  • Maintained standings on national President's Cub, for majority of year, several years consecutively. Exceeded sales goals at 150%, 96% or higher in aggregate company sales metrics.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment-achieving max revenue for seller through escalations in frenzied market.
  • Ensure sales readiness of community and online platforms, engage in regular marketing activities both online and in person.

Relocation Specialist, Broker, Community Manager

Pointe 3 &Equity Residential,
Seattle, WA
05.2016 - 01.2018
  • Helped clients acclimate to city by giving relocation tours for microsoft and google new hires. Helped them secure rental housing leases or purchase agreements.
  • Leased apartments, managed operations of downtown Seattle apartment building, created marketing content and resident retention program.

Community Manager

Skyline Properties, Inc.
San Antonio, TX
08.2008 - 05.2016
  • Engaged with prospective residents at first visit, established great relationships, held community social events.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers. Maintained 98% or higher.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
  • Managed community within established cost constraints. Provided analytical feedback to corporate managers, and operations reports.
  • Worked with maintenance staff to complete timely repairs and enhancements of 264 apartment homes.
  • Nurtured business through advertising, marketing, social media, trade shows and publications.

Education

Associate of Arts - Advertising Design (took A Few Semesters)

International Academy of Design And Technology-
Toronto, On
2000

Skills

  • Product and Service Knowledge
  • Industry Trends
  • Customer Traffic Management
  • Persuasive Negotiations
  • Consultative Selling Techniques
  • Home Tours
  • Providing Feedback
  • Effective Listening and Communication
  • Active Learning
  • Demonstrations

Certification

  • Licensed real estate broker in Texas and Washington current
  • Certified apartment manager, Skyline Properties Inc - 2012-2016
  • C ertified Sales Consultant in New Home Sales-Pulte Group- current

Affiliations

CAM-Certified apartment manager

AFAA-Certified group fitness instructor

UGM-Union Gospel mission street outreach volunteer

Teen Challenge-volunteer- fundraiser, organizing banquets and auctions.

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Sales Consultant

Pulte Homes Of WA
01.2018 - Current

Relocation Specialist, Broker, Community Manager

Pointe 3 &Equity Residential,
05.2016 - 01.2018

Community Manager

Skyline Properties, Inc.
08.2008 - 05.2016

Associate of Arts - Advertising Design (took A Few Semesters)

International Academy of Design And Technology-

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SYLVIE LECLAIR