Summary
Overview
Work History
Education
Skills
Certification
Timeline
Credentials
Generic

SYLVIE TAMFU

Rosemount,MN

Summary

Certified Scrum Master and Agile Program Leader with 3+ years of experience driving enterprise Agile delivery and 14+ years in healthcare leadership. Proven success leading cross-functional teams, managing scope, timelines, and delivery risks, and partnering with executive stakeholders to deliver high-value solutions. Strong background in change management, continuous improvement, and regulated environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Scrum Master

UCare
Minneapolis, MN, USA
05.2023 - Current
  • Led Agile delivery for 3–5 concurrent cross-functional teams spanning IT, analytics, clinical, and operations.
  • Facilitated all Scrum ceremonies supporting enterprise initiatives.
  • Managed initiative scope, timelines, dependencies, and risks maintaining 95% milestone adherence.
  • Partnered with Product Owners and senior stakeholders to prioritize backlogs and align delivery to strategic objectives.
  • Improved workflow turnaround time by 20% through process optimization.
  • Increased sprint predictability by tracking velocity and cycle time.
  • Delivered weekly executive status reports covering risks, dependencies, and delivery progress.
  • Supported organizational change initiatives from planning through production rollout.
  • Coached teams on Agile best practices and psychological safety.

RN Health Coach

UCare
04.2019 - 05.2023
  • Collaborated with technology teams to implement digital health tools.
  • Supported initiatives impacting thousands of members.
  • Contributed to performance reporting and quality improvement.

Clinical Nursing Supervisor

Touchstone Mental Health
04.2019 - 04.2021
  • Led interdisciplinary teams of 10+ staff.
  • Improved documentation compliance by 15%.
  • Identified operational risks and implemented corrective action plans.

Registered Nurse – Acute, Community & Mental Health Settings

01.2011 - 01.2019
  • Coordinated care across departments ensuring quality and compliance.
  • Led quality improvement initiatives.

Education

Bachelor of Science -

Nursing

Skills

  • Scrum Master
  • Agile Delivery
  • Jira
  • Confluence
  • Sprint Planning
  • Backlog Refinement
  • Stakeholder Management
  • Risk & Dependency Management
  • Program Planning
  • Change Management
  • Metrics & Reporting
  • Cross-Functional Leadership
  • Continuous Improvement
  • Enterprise Delivery

Certification

  • Certified Scrum Master (CSM), Scrum Alliance
  • Agile Project Management (AgilePM)
  • Registered Nurse, Minnesota
  • Bachelor of Science in Nursing

Timeline

Scrum Master

UCare
05.2023 - Current

RN Health Coach

UCare
04.2019 - 05.2023

Clinical Nursing Supervisor

Touchstone Mental Health
04.2019 - 04.2021

Registered Nurse – Acute, Community & Mental Health Settings

01.2011 - 01.2019

Bachelor of Science -

Nursing

Credentials

  • RN
  • CSM