Sylvieana Widjaya

• Coordinated daily team workflows to support consistent content review and response handling.
• Supported onboarding by sharing process guidance and task expectations with new teammates.
• Reviewed work outputs for accuracy, compliance, and alignment with platform standards.
• Adapted quickly to changing guidelines, tools, and operational procedures.
• Trained new team members by relaying information on company procedures and safety requirements.
• Coached team members in techniques necessary to complete job tasks.
• Worked different stations to provide optimal coverage and meet production goals.
• Operated pallet jacks and hand trucks to move materials safely throughout facility.
• Picked, packed, and labeled orders according to company handling standards.

• Loaded and unloaded shipments, verifying items against packing lists for accuracy.
• Sorted, staged, and organized inventory to support efficient warehouse flow.
• Inspected packages for damage and reported discrepancies to supervisors promptly.
• Operated pallet jacks and hand trucks to move materials safely throughout facility.
• Picked, packed, and labeled orders according to company handling standards.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.

• Organized front register area, replenished supplies, and kept checkout station clean and efficient.
• Communicated payment or order concerns to supervisors to support smooth daily operations.
• Handled high-volume transactions with attention to accuracy, speed, and customer satisfaction.
• Followed store policies for payment security, refund processing, and transaction documentation.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Make

• Sorted merchandise by order specifications to ensure accurate fulfillment
• Packed customer orders using correct materials and protective packaging
• Checked item condition before sealing cartons for shipment readiness
• Printed and applied shipping labels for outbound packages
• Verified packing lists against picked items to reduce errors
• Maintained clean work area and followed safety procedures

• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Greeted guests promptly and managed waitlist flow to support smooth dining room operations.
• Seated parties efficiently according to table availability and reservation status.
• Communicated accurate wait times and updates to guests and kitchen staff.
• Answered incoming calls, handled reservation requests, and confirmed special seating needs.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Answered phone calls to take orders, give information and document reservations.
• Completed daily side work and opening and closing duties without fail.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Assisted customers with delivering orders, carrying additional trays and helping dish out items.

• Processed vendor invoices, verified supporting documents, and prepared payment requests for approval.
• Reconciled bank statements, investigated discrepancies, and ensured accurate daily cash position reporting.
• Managed accounts payable follow-up, tracked due dates, and resolved billing issues with suppliers.
• Reviewed employee expense claims, checked compliance with policy, and coordinated reimbursement processing.
• Assisted finance team with ad hoc analysis, document control, and routine operational accounting tasks.

• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Learned and adapted quickly to new technology and software applications.