SYLVINA MOSQUERA
Las Vegas
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
Supervisor Uniforms
Wellness Clinic
01.2021 - 05.2023
- Built highly productive teams through team building, clear communication and ongoing coaching.
- Identified and communicated local insight and competitive activity to influence sales plans and tactics.
- Assisted in leading each shift by delegating duties and assigning specific tasks to 10 employees.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Launched quality assurance practices for each phase of development
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
Quality Control Inspector
Wynn Resorts
01.2021 - 02.2023
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Completed precise measurements using special tools.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Guest Room Attendant
New York New York Casino
05.2009 - 05.2020
- Replenished guest room water glasses, toiletries, and paper products.
- Washed and cleaned windows and mirrors.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Exercised politeness and discretion when dealing with guests and guest property.
- Mentored newly hired room attendants on company policies, cleaning procedures, and customer service techniques.
- Inspected rooms to confirm adherence to department standards.
Education
Bachelor of Science - Medical Assistant
Gallen Institute
Las Vegas Nevada02-2003
Associate of Science - Pharmacy Technician
Ccsd
Las Vegas, NV02-2001
Bachelor of Science - Health And Fitness
Inmaculate Conception School
01-1998
Languages
French
Professional Working
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisor Uniforms
Wellness Clinic
01.2021 - 05.2023
Quality Control Inspector
Wynn Resorts
01.2021 - 02.2023
Guest Room Attendant
New York New York Casino
05.2009 - 05.2020
Bachelor of Science - Medical Assistant
Gallen Institute
Associate of Science - Pharmacy Technician
Ccsd
Bachelor of Science - Health And Fitness
Inmaculate Conception School