Summary
Overview
Work History
Education
Skills
Timeline
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Symantha Irizarry

Symantha Irizarry

Fresh Meadows,NY

Summary

A Dependable, meticulous, and enthusiastic worker. Puts 100% effort into work, organized, with fresh ideas for approaching different problems. Great written and verbal communication skills with collaborators and superiors. Attentive and adaptable to learning new things. Consistently providing quality help to others. Commended for excellent service and positive attitude.

Overview

3
3
years of professional experience

Work History

Bakery Clerk

Stop and Shop
New Hyde Park, NY
12.2022 - Current
  • Acquired in-depth knowledge of products. Delivered outstanding customer service by assisting shoppers with inquiries, locating products, stayed informed about sales promotion, and offering product recommendations. Resolving customer concerns to create a positive and pleasant shopping experience.
  • Monitored and restocked inventory to ensure shelves were well-stocked, organized and visually attractive. Aided in receiving shipments of goods and managed the breakdown, labeling/tagging and organization, making sure products were accurate and of high quality.
  • Ability to bake a range of breads, pastries, and sweets, guaranteeing the production of high-quality goods, using accuracy when measuring ingredients, following recipes, and executing baking techniques
  • Followed food safety and hygiene protocols, including appropriate handling, storage, and cleanliness and participated in daily cleaning and sanitation duties to uphold a hygienic workplace.
  • Trained new hires on baking techniques, product knowledge, and customer service expectations
  • Accomplished tasks within specified timeframes, prioritizing responsibilities to meet both individual and team goals.
  • Worked with team members to achieve daily tasks and maintain a safe and productive store environment.

Crew Member

McDonald's
Queens, NY
05.2021 - 09.2022
  • Handle an estimated 50+ Consumers daily with a consistent professional attitude.
  • Managed cash register transactions accurately, handling cash, credit cards, and other payment methods. Maintained a balanced cash drawer and handled cash according to the correct protocols.
  • Continually delivered quality customer service and assistance during fast pace and high intensity operations.
  • Expert level operations of Point-of Sales/Service (POS) Computer systems.
  • Conducted comprehensive training, equipping new team members with the necessary skills and knowledge to excel in their roles.
  • Found effective resolutions for complaints and dealt with problems swiftly and professionally.
  • Cross-trained and worked with team members to ensure productive and seamless service.

Sales Associate

Bath And Body Works
Queens, NY
06.2021 - 12.2021
  • Maintaining organized and accessible store shelves, setting up sales floor marketing displays.
  • Actively promoted products, answered inquires and found opportunities to increase sales and customer engagement.
  • Interacting with over 40+ consumers daily, Developed strong sales skills.
  • Participated in promotional events or themed product offerings.
  • Excellent knowledge on stocking and replenishing products, inventory management and POS systems
  • Completed all retail associate duties with recognized satisfaction from superiors
  • Created genuine customer-employer relationships receiving worthwhile feedback thus creating a positive customer experience.

Education

Honors Diploma -

Bayside High School
Bayside, NY
06.2021

Film and Media Major -

Hunter College of The City University of New York
New York, NY

Skills

  • Intermediate-level understanding of Spanish
  • Fast Learner- Domesticated a good understanding of Technical equipment/ store operations fixing 80% of problems without calling for superior support
  • Patience- Able to view situations/problems with a broad perspective
  • Communication- Active Listener with articulate verbal and written skills
  • Docile/Manageable- Observant and always willing to learn new things
  • Consistent- Produces worthy work on a regular basis Aims for quality work every time and continually strive to achieve more everyday
  • Reliable - Attends work on time and Answers emails, phone calls and messages in a timely fashion
  • Problem solver- Gained experience in dealing with different types of issues, like equipment malfunction or disgruntled customers

Timeline

Bakery Clerk

Stop and Shop
12.2022 - Current

Sales Associate

Bath And Body Works
06.2021 - 12.2021

Crew Member

McDonald's
05.2021 - 09.2022

Honors Diploma -

Bayside High School

Film and Media Major -

Hunter College of The City University of New York
Symantha Irizarry