Symantha Daniel
Harvest,AL
Summary
Medical Staff Associate with a proven track record at Huntsville Hospital System, enhancing patient care through efficient appointment scheduling and meticulous insurance verification. Known for a positive attitude and exceptional attention to detail, I excel in streamlining processes and ensuring compliance with HIPAA regulations, contributing to improved patient satisfaction and operational efficiency.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Medical Staff Associate
Huntsville Hospital System
Huntsville Alabama
02.2018 - Current
- Assisted in enhancing patient care and satisfaction by organizing appointment scheduling and follow-up visits. Streamlined patient flow through efficient management of check-in and check-out processes. Facilitated payment processing for patients.
- Handled telephone communications to deliver office information, resolve questions, and ensure proper call routing.
- Facilitated the processing of incoming referrals to support operational efficiency.
- Maintained a clean and safe healthcare environment through diligent adherence to infection control protocols.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Education
High School Diploma -
Johnson High School
Huntsville, AL05.1985
Skills
Positive attitude
Problem-solving
Attention to detail
Multitasking and organization
Cleaning and sanitizing
Patient care
HIPAA regulations
Patient charting
Phone and email etiquette
Payment collection and processing
Patient registration
Insurance authorizations
Data entry
Insurance verification
Patient demographics
Appointment scheduling
Certification
BLS
Timeline
Medical Staff Associate
Huntsville Hospital System
02.2018 - Current
High School Diploma -
Johnson High School