Symantha Roberson
New Waverly,TX
Summary
Dynamic Sales Associate with a proven track record at Boot Barn, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and cash handling. Adept at managing inventory and training new staff, consistently achieving sales goals while maintaining a positive shopping environment.
Overview
1
1
year of professional experience
Work History
Home Health Aide
Private Care
07.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored and recorded patient vital signs, reporting changes to healthcare professionals.
- Supported medication management by reminding patients of prescribed schedules.
- Maintained cleanliness and organization in patient living areas to promote hygiene.
- Communicated effectively with patients and families regarding care plans and needs.
- Documented patient progress and care activities in compliance with healthcare protocols.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Sales Associate
Boot Barn
11.2024 - 05.2025
- Assisted customers in product selection and provided information on features and benefits.
- Maintained store cleanliness and organized merchandise displays to enhance shopping experience.
- Learned inventory management systems to track stock levels and assist with replenishment.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Handled cash transactions accurately while ensuring compliance with store policies.
- Adapted quickly to new products, promotions, and sales strategies for effective customer engagement.
Sales Associate
TJ Maxx, TJX Companies
09.2024 - 10.2024
- Supported training initiatives for new associates by sharing best practices in customer service.
- Monitored customer feedback to identify areas for improvement in service delivery and product offerings.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Penn Foster Online
Home Based 05.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Listening skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Cash handling
- Money handling
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- POS system operation
- Cleaning techniques
Timeline
Home Health Aide
Private Care
07.2025 - Current
Sales Associate
Boot Barn
11.2024 - 05.2025
Sales Associate
TJ Maxx, TJX Companies
09.2024 - 10.2024
Penn Foster Online