Summary
Overview
Work History
Education
Skills
Timeline
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Symone Blakely

Charlotte,NC

Summary

Personable Human Resources Specialist with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.

Overview

12
12
years of professional experience

Work History

Cashier

Marshalls
11.2021 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.

Human Resources Specialists

U.S. Army
06.2013 - 09.2021
  • Confer with management to develop or implement personnel policies or procedures
  • Interviewed candidates and conducted background checks and verification.
  • Collaborated with HR director to develop and integrate workforce planning, analysis and solutions.
  • Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues
  • Analyze employment-related data and prepare required reports
  • Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms
  • Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.

Cashier

Kentucky Fried Chicken
09.2011 - 04.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned duties for various positions and provided backup at key times.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Tallied cash drawer at beginning and end of each work shift.

Education

Associate of Arts - Business Administration

Central Piedmont Community College
Charlotte, NC
06.2024

High School Diploma -

Phillip O Berry Academy of Technology
Charlotte, NC
06.2013

Skills

  • Customer Service
  • Issue Resolution
  • Compensation and Benefits
  • Train Employees
  • Judgment and Decision-Making
  • Reports
  • Active Listening
  • Instructing
  • HR Information Systems
  • Payroll and Benefits Administration
  • Risk Management
  • Analytical and Critical Thinking

Timeline

Cashier

Marshalls
11.2021 - 04.2023

Human Resources Specialists

U.S. Army
06.2013 - 09.2021

Cashier

Kentucky Fried Chicken
09.2011 - 04.2013

Associate of Arts - Business Administration

Central Piedmont Community College

High School Diploma -

Phillip O Berry Academy of Technology

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Symone Blakely