Summary
Overview
Work History
Education
Skills
Timeline
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Symone Clark

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at GEICO. Proven ability to enhance guest engagement and satisfaction while managing cash handling duties effectively. Recognized for motivating teams and maintaining a productive environment, consistently achieving high-quality service delivery.

Overview

10
10
years of professional experience

Work History

Server

Kamp
04.2021 - 04.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Service Representative

GEICO
01.2018 - 02.2020
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.

Bartender

Twin Peaks
02.2015 - 08.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Manger

Express Clothing Store
03.2013 - 04.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

No Degree - Nursing

Lonestar
Houston, TX
05-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Critical thinking
  • Problem resolution

Timeline

Server

Kamp
04.2021 - 04.2023

Service Representative

GEICO
01.2018 - 02.2020

Bartender

Twin Peaks
02.2015 - 08.2019

Manger

Express Clothing Store
03.2013 - 04.2015

No Degree - Nursing

Lonestar

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Symone Clark