Proactive delivery professional with strengths in route optimization and customer service. Committed to achieving operational efficiency and resolving issues to enhance the overall delivery experience.
Overview
6
6
years of professional experience
Work History
Delivery Partner
Amazon
Sterling Heights, Michigan
01.2024 - Current
Managed timely deliveries to ensure customer satisfaction and operational efficiency.
Utilized GPS and routing software to optimize delivery routes daily.
Communicated with customers to confirm delivery times and address inquiries.
Maintained accurate records of deliveries and inventory changes.
Collaborated with team members to improve delivery processes and workflows.
Verified accuracy of delivered goods against invoice prior to leaving customer premises.
Stock Team
Walmart
Roseville, Michigan
01.2020 - 01.2023
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.