Symone Lewis
Elmsford,NY
Summary
Recent nursing graduate committed to enhancing community healthcare, specializing in medical and mental health in high-pressure environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Garnet Health Medical Center
Middletown, NY
01.2023 - Current
- Utilized therapeutic techniques such as positive reinforcement or distraction methods when working with agitated patients.
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
- Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Performed crisis intervention services when needed including evaluating potential risks posed by clients' behaviors or actions.
- Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
- Led recreational and therapeutic activities to promote patient well-being.
- Assisted patients with daily living activities, such as bathing, dressing, and grooming.
- Applied crisis intervention techniques during patient emergencies.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Created therapeutic environments through activities designed to reduce stress levels among residents.
- Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
- Completed day-to-day duties accurately and efficiently.
Mental Health Advocate
Independent Living Inc
Middletown, NY
01.2020 - 01.2023
- Conducted crisis counseling and one-on-one peer support for individuals in distress.
- Facilitated wellness groups to promote recovery and personal development.
- Developed and implemented 12-step recovery plans tailored to individual needs.
- Advocated for clients by referring them to appropriate support services.
- De-escalated situations with consumers to ensure safety and stability.
- Counseled family members on mental health issues impacting their loved ones.
- Accessed treatment barriers and created safety plans for at-risk individuals.
- Documented progress and goals within WRAP (Wellness Recovery Action Plan) frameworks.
- Encouraged clients to actively participate in their own recovery process.
- Ensured a safe and secure environment for patients, adhering to facility safety protocols.
- Collaborated with interdisciplinary teams to coordinate patient care and treatment strategies.
Program Director
Ywca Orange County NY- Cancer Services Program
Newburgh, NY
07.2019 - 05.2020
- Organized and led staff meetings to foster idea generation and provide program updates.
- Represented Cancer Services Program of Orange County, NY in community engagements.
- Credentialed healthcare providers and verified facility certificates through NYS.
- Oversaw daily operations of a six-member team, ensuring efficient workflow.
- Planned and scheduled programming for Breast, Cervical, and Colorectal Awareness Months.
- Directed program operations while providing ongoing leadership and support.
- Established and managed an operational budget of $500,000 annually.
- Created comprehensive progress reports based on performance evaluations for NYS and YWCA Board of Directors.
- Wrote grants
Program Manager
Ywca Orange County NY- Cancer Services Program
Newburgh, NY
07.2017 - 07.2019
- Supervised daily operations to ensure compliance with established values and standards.
- Created tools and benchmarks that enhanced team performance.
- Organized staff meetings to discuss new ideas and provide updates on program milestones.
- Coached team members on policy updates and performance improvement plans to achieve goals.
- Cultivated professional relationships with community-based programs and healthcare centers.
- Advocated for patients facing barriers to necessary screenings.
- Maintained professionalism and composure with personnel during high-stress situations.
Case Manager
Ywca Orange County NY- Cancer Services Program
Newburgh, NY
10.2014 - 07.2017
- Facilitated collaboration with diverse community partners to enhance outreach efforts.
- Delivered training for educational staff on proper intake procedures for cancer screening eligibility.
- Developed and implemented individualized care plans alongside physicians and nurses.
- Tracked patient interactions and interventions using Catalyst software.
- Managed caseload of 30 to 45 patients with abnormal results, ensuring comprehensive care delivery.
- Updated patient records in Catalyst, incorporating diagnostic results for accurate treatments.
- Served as liaison between at-risk communities and healthcare professionals to address care issues.
- Provided direct support by managing referrals and resolving advocacy-related complaints.
Emergency Room Technician
St. Luke's Cornwall Hospital
Newburgh, NY
02.2015 - 07.2015
- Interacted with patients, families, and staff to enhance teamwork and customer service.
- Performed venipuncture on infants, children, adolescents, and adults.
- Executed urine collection and specimen requisition processes.
- Conducted EKGs and placed cardiac monitors effectively.
- Reduced infection risk through thorough cleaning and sanitizing of rooms and equipment.
- Monitored patient comfort and safety, alerting doctors to any abnormalities.
- Cross-checked patient information against records to ensure compliance with safety standards.
- Provided first aid and life support to ill or injured individuals.
- Stocked necessary supplies for emergent situations
- Managed the flow of patients through triage to ensure timely access to medical care.
- Transported patients from the ER to other departments or units throughout the hospital as needed.
- Recorded all pertinent information regarding patient encounters into electronic health records system.
- Performed basic, non-invasive medical assistant duties.
Medical Assistant/ Phlebotomist
Middletown Community Health Center
Middletown, NY
07.2012 - 10.2014
- Maintained accurate medical records through filing, charting, transcription, and data entry into electronic health record system.
- Documented patient visit notes to support care continuity.
- Adhered to HIPAA regulations to ensure confidentiality of patient information.
- Collected laboratory samples from patients for testing and analysis.
- Answered phones, scheduled appointments, greeted patients, and ordered necessary supplies.
- Assisted physicians by taking vital signs and preparing patients for examinations.
- Conducted EKGs and diagnostic tests as requested by physicians.
- Collaborated with laboratory personnel to resolve specimen-related issues.
Optical Sales Associate
Dr. Doron Feder
Middletown, NY
03.2010 - 07.2012
- Measured pupillary distances, segment heights, and frame sizes for eyeglasses fabrication.
- Assisted customers in selecting frames based on face shape, lifestyle, and budget.
- Computed purchases and processed cash or credit payments accurately.
- Greeted customers to assess their needs and preferences.
- Explained vision-related terminology clearly to enhance customer understanding.
- Provided tailored advice on lens types and coatings according to individual requirements.
- Engaged customers through effective interpersonal skills to foster positive interactions.
- Maintained databases with up-to-date information and conducted regular inventory checks.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate of Science - Nursing
Rockland Community College
Suffern, NY05-2025
Certificate of Completion - Allied Health
Eastwick College
Ramsey, NJ07-2012
High School Diploma -
Middletown High School
Middletown02-2010
Skills
- patient care
- crisis intervention
- medical record management
- interpersonal communication
- team collaboration
- healthcare advocacy
- Behavioral management
- Trauma-informed care
- Suicide risk assessment
- Therapeutic communication
- CPR and AED
- Infection Control
- Public Speaking
- Conflict Resolution
- Customer Service
Accomplishments
- Alpha Delta Nu Nursing Honor Society
Certification
- BSL Certified through American Heart Association
Timeline
Psychiatric Technician
Garnet Health Medical Center
01.2023 - Current
Mental Health Advocate
Independent Living Inc
01.2020 - 01.2023
Program Director
Ywca Orange County NY- Cancer Services Program
07.2019 - 05.2020
Program Manager
Ywca Orange County NY- Cancer Services Program
07.2017 - 07.2019
Emergency Room Technician
St. Luke's Cornwall Hospital
02.2015 - 07.2015
Case Manager
Ywca Orange County NY- Cancer Services Program
10.2014 - 07.2017
Medical Assistant/ Phlebotomist
Middletown Community Health Center
07.2012 - 10.2014
Optical Sales Associate
Dr. Doron Feder
03.2010 - 07.2012
Associate of Science - Nursing
Rockland Community College
Certificate of Completion - Allied Health
Eastwick College
High School Diploma -
Middletown High School
Similar Profiles
Krysta KellyKrysta Kelly
Clinical Laboratory Technician at Garnet Health Medical Center CatskillsClinical Laboratory Technician at Garnet Health Medical Center Catskills
Dale CobeyDale Cobey
Cardiac Cath Lab RN at Garnet Health Medical CenterCardiac Cath Lab RN at Garnet Health Medical Center
Ava TurnerAva Turner
Hospital Volunteer at Garnet Health Medical CenterHospital Volunteer at Garnet Health Medical Center
Brianna InnabiBrianna Innabi
Building Substitute Teacher at Chappaqua Central School DistrictBuilding Substitute Teacher at Chappaqua Central School District
Cesar De La RosaCesar De La Rosa
Customer Service Representative at Fedex ExpressCustomer Service Representative at Fedex Express