Symone' White
Lynwood,IL
Summary
To obtain a challenging Administrative support position in a challenging environment. Over 5 years experience successfully providing administrative and secretarial support to the operational departments. Proficient in a range of computer applications, well -developed communication and customer service skills.
Overview
12
12
years of professional experience
Work History
Process Assistant/Manager
Amazon Fulfillment Center
University Park , IL
09.2019 - Current
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers.
- Tracking and reporting labor hours
- Assisting floor as associate resource, training associates and verifying SOP compliance.
- Fully understanding workflow and daily production goals
- Assisting in keeping work area clean and organized , identifying and addressing safety hazards within work area.
- Maintained subscriptions, routes, reporting and other aspects of operational changes in scheduling software.
Leasing Agent
Liberty Farm
Valparaiso, IN
04.2018 - 04.2019
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Distributed and followed up on tenant renewal notices.
Administrative Assistant/Secretary
James And Collopy LLC
Schaumburg, IL
02.2015 - 03.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Cashier
Dollar Tree
Lansing, IL
08.2013 - 01.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Office Representative
State Farm
Lafayette, IN
11.2011 - 06.2013
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobiles, fire, life and property insurance.
- Call policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
Receptionist
Kim's Tax Agency
Jonesboro, GA
04.2010 - 09.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Receive payment and record receipts for services.
- Scheduled and confirmed appointments and meetings for senior management team.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Office Representative
MLB Lawn Care
Glenwood, IL
05.2008 - 10.2009
- Use computers for various applications, such as database management or word procesing .
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Answering telephone calls and giving information to callers, taking messages, or transferring calls to appropriate individuals.
- Collect and deposit money into accounts, disburse founds from cash accounts to pay bills or invoices, keeping records to collections and disbursements, and ensure accounts are balanced.
Education
Some College (No Degree) -
Prairie State College
Chicago Heights, ILHigh School Diploma -
Bloom Trail High School
Chicago Heights05.2009
Skills
- Managing Operations and Efficiency
- Performance Tracking and Evaluations
- Scheduling and Coordinating
- Administration and Reporting
- Employee Coaching and Motivation
- MS Office
- Team building
- Written Communication
- Data Entry
- Payroll
- Process documentation
Timeline
Process Assistant/Manager
Amazon Fulfillment Center
09.2019 - Current
Leasing Agent
Liberty Farm
04.2018 - 04.2019
Administrative Assistant/Secretary
James And Collopy LLC
02.2015 - 03.2017
Cashier
Dollar Tree
08.2013 - 01.2015
Office Representative
State Farm
11.2011 - 06.2013
Receptionist
Kim's Tax Agency
04.2010 - 09.2011
Office Representative
MLB Lawn Care
05.2008 - 10.2009
Some College (No Degree) -
Prairie State College
High School Diploma -
Bloom Trail High School