Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience and Community Involvement
Timeline
Generic

Symone Williams

High Point,NC

Summary

Motivated and accomplished Bachelor of Science in Public Health graduate with a strong foundation in community health from East Carolina University. Eager to leverage diverse work experiences in customer service, leadership, and caregiving to pursue a career in nursing. Seeking a challenging position where I can apply my passion for healthcare, compassion for others, and dedication to improving community well-being. Committed to delivering high-quality patient care and contributing to positive healthcare outcomes while continuously expanding my skills and knowledge in the field.

Overview

6
6
years of professional experience

Work History

Caregiver

Always Best Care Senior Services
2023.12 - Current
  • Provide companionship and emotional support to clients, engaging in meaningful conversations, activities, and hobbies to enhance their quality of life
  • Maintain open and ongoing communication with the client's family members, providing updates on the client's condition, needs, and any changes in their care plan
  • Assist clients with activities of daily living (ADLs) such as bathing, dressing, grooming, toileting, and mobility, ensuring their comfort and safety.

Savings Specialist

Alorica
2023.06 - 2023.08
  • Provided exceptional customer service and demonstrated sales expertise
  • Stay informed about product updates, industry trends, and best practices in customer service and sales, continuously seeking opportunities for personal and professional growth
  • Work collaboratively with team members, supervisors, and other departments to share information, troubleshoot issues, and improve overall customer service delivery.

Resident Advisor/Computer Lab Assistant

East Carolina University Campus Living
2021.08 - 2023.05
  • Organized and implemented student programs including DEI, professional and personal development, and holistic wellness
  • Oversaw approximately 55 students and assisted with any issues that arose
  • Managed daily computer lab operations, resolving user inquiries, and ensuring system performance
  • Experience with Microsoft Office and experience with both PCs and Macs.

Cashier

Restaurant Depot
2021.07 - 2021.08
  • Operated cash register, collected payments, and provided accurate change
  • Completed daily recovery tasks to maintain cleanliness and productivity
  • Assisted customers with product inquiries and provided product advice.

Sales Associate/Shift Leader

Plato's Closet
2019.04 - 2020.08
  • Greeted customers, responded to inquiries, and operated the cash register
  • Opened and closed the store as a key holder
  • Supervised and led employees to maintain productivity and customer service levels.

Sandwich Artist/Shift Leader

SUBWAY Restaurants
2018.04 - 2019.01
  • Greeted guests, prepared food, and operated the cash register
  • Opened and closed the store as a key holder
  • Supervised and led employees to maintain store standards.

Education

High School Diploma -

Middle College at Bennett
Greensboro, NC

Bachelor of Science in Public Health -

East Carolina University
Greenville, NC
05.2024

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Patient Care
  • Multitasking and Organization
  • Verbal and written communication skills
  • Incident Reporting
  • Records Management

Volunteer Experience and Community Involvement

  • Alpha Kappa Alpha Sorority, Incorporated, Spring 2024 Initiate, Greenville, NC
  • ECU Health Volunteer, 12/2022, 01/2023, Aid and support to patients and their families during their hospital stay or medical appointments, including escorting patients to appointments, providing directions within the facility, and offering comfort and companionship., Assist with transporting patients between different areas of the healthcare facility, such as from the emergency department to a hospital room or from one department to another for medical tests or procedures., Assist with administrative tasks related to volunteer coordination, scheduling, training, and documentation, as well as maintaining accurate records of volunteer hours and activities.
  • WOMAN (Woman Organization for Minorities Achieving Now Non-Profit), August 2020 - May 2024, President: August 2022 - May 2024, Played a key role in fostering a supportive and inclusive environment within the organization, emphasizing the values of sisterhood, service to the community, and promoting self-worth among members., Took the initiative to arrange engaging speaker events covering diverse topics relevant to members' personal and professional development, fostering learning and growth within the organization., Actively researched and identified local community organizations aligned with the group's mission and values, facilitating meaningful volunteer opportunities for members to give back to the community., Treasurer: August 2021 - May 2022, Held the role of Treasurer, demonstrating strong leadership and financial management skills in overseeing the organization's finances., Led fundraising initiatives, including planning events, coordinating campaigns, and leveraging partnerships to raise funds for community organizations and causes., Managed the collection of membership dues and maintained a balanced budget, ensuring financial stability and accountability within the organization.
  • Operation Sunshine Volunteer, August 2022 – Present, Worked directly with elementary and middle school-aged girls in an after-school program, helping with homework assignments and academic projects across various subjects, including math, science, language arts, and social studies., Facilitated Workshops: Designed and delivered engaging workshops and educational activities to enhance students' learning experiences, covering topics such as study skills, time management, organizational techniques, and critical thinking strategies., Mentored and Supported Students: Offered mentorship and guidance to students, fostering a supportive and encouraging environment that promoted confidence, self-esteem, and academic achievement. Provided one-on-one support and personalized assistance to address individual learning needs and challenges.
  • Hospice and Palliative Care Volunteer, August 2018 – Present, Provide temporary relief for caregivers by staying with patients while family members take a break. This allows caregivers to attend to their own needs, run errands, or rest while knowing their loved one is in good hands., Offer a compassionate and empathetic presence to patients and their families as they navigate the challenges of terminal illness, providing a listening ear and a supportive shoulder to lean on., Assist with organizing and participating in special projects or events such as memorial services, remembrance ceremonies, or fundraising initiatives to support hospice and palliative care programs.
  • Pirate Navigator, January 2022 - December 2022, Conduct guided tours of the university campus for prospective students, families, and other visitors, showcasing campus facilities, academic buildings, residence halls, recreational areas, and other points of interest., Respond promptly and knowledgeably to questions from tour participants about campus life, admissions requirements, financial aid, housing options, campus amenities, academic opportunities, and any other inquiries they may have., Share accurate and engaging information about campus history, academic programs, student life, extracurricular activities, support services, and campus culture, tailored to the interests and needs of the tour group.
  • American Red Cross Intern, 08/2023, 12/2023, Assist in coordinating and participating in disaster response activities, including emergency shelter operations, distribution of relief supplies, and aiding affected individuals and families., Help organize and facilitate community outreach events, workshops, and presentations to raise awareness about disaster preparedness, first aid, CPR, and other health and safety topics., Assist in delivering health and safety training programs, such as CPR, first aid, lifeguarding, and babysitting courses, by setting up training materials, assisting instructors, and coordinating logistics., Assist in recruiting, training, and coordinating volunteers for various Red Cross programs and services, ensuring they are adequately prepared to fulfill their roles during emergencies and disasters., Help organize and facilitate disaster preparedness workshops and drills for community members, schools, businesses, and other organizations, teaching them how to create emergency plans and build resilience., Provide administrative support by maintaining databases, entering volunteer hours, updating records, preparing reports, and assisting with other clerical tasks as needed.

Timeline

Caregiver

Always Best Care Senior Services
2023.12 - Current

Savings Specialist

Alorica
2023.06 - 2023.08

Resident Advisor/Computer Lab Assistant

East Carolina University Campus Living
2021.08 - 2023.05

Cashier

Restaurant Depot
2021.07 - 2021.08

Sales Associate/Shift Leader

Plato's Closet
2019.04 - 2020.08

Sandwich Artist/Shift Leader

SUBWAY Restaurants
2018.04 - 2019.01

High School Diploma -

Middle College at Bennett

Bachelor of Science in Public Health -

East Carolina University
Symone Williams