Symone Yates

• Participated in ongoing training sessions to remain up-to-date on industry trends and best practices for lash extensions.
• Received consistent positive feedback from clients on exceptional attention to detail in eyelash application techniques.
• Assisted with marketing efforts targeted at attracting new clients through promotional materials and referral incentives.
• Enhanced client satisfaction by providing customized eyelash extension services tailored to individual preferences.
• Increased client retention by maintaining a clean, organized workspace and adhering to strict hygiene standards.
• Managed inventory of lash extension supplies, ensuring adequate stock levels were maintained and reducing product waste.
• Expanded service offerings by mastering advanced techniques such as volume lashing and hybrid sets.
• Educated clients on proper aftercare procedures, resulting in longer-lasting extensions and fewer issues between appointments.
• Developed strong rapport with clientele through exceptional communication skills and attentiveness during appointments.
• Used advanced tools and techniques to create beautiful, custom lash looks.
• Utilized exceptional customer service skills throughout lash consultations and services.
• Educated clients on how to clean and maintain lash extensions.
• Increased drama of looks by completing lash lifts and tints for clients.
• Followed strict safety standards to protect clients from injury or infection.
• Answered phone calls and emails to schedule client appointments.
• Used social media platforms to promote salon and services.

On behalf of GlobalLogic, with their Client, a Fortune Tech 10 Company in Research, Artificial Intelligence, Machine Learning, Generative Text Models, and Natural Language Processing:
- Contribute to research and machine learning development by delivering high quality data feeds based on project/stakeholder requirements, adapting quickly to customer feedback to help drive programs and improve productivity/accuracy
- Optimize existing processes while providing ongoing feedback on tools and processes
- Work with cross-functional teams to identify and prioritize feature requests and bugs
- Recently joined the Quality Control Team, responsible for reviewing analysts' data for adherence to quality standards, and providing scores and constructive feedback to ensure data integrity and quality

• Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
• Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress.
• Established collaborative relationships with patients through consistent and meaningful communication.
• Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
• Applied soft casts on patients with cerebral palsy.
• Assisted speech, occupational, and physical therapists with patients in outpatient and impatient settings.
• Catered to the needs of therapists in outpatient wound care.
• Assisted in hoyer lifts for patients.
• Interacted with patient’s, played games and activities with them during therapy sessions.
• Ordered supplies and equipment needed for therapists to complete therapy.

• Provide care for an elderly woman
• Consists of cleaning every room in her house, dusting, washing dishes, mopping.
• Prepare meals 3x a day.
• Attend to all needs of patient.

• Went to different events in the Austin, San Marcos, San Antonio area
• Promoted the Lyft brand, required to be social at all events
• Promoted at big events such as ACL (Austin City Limits,) SXSW (South by South West,) and San Antonio Pride Parade.

• Took customers’ orders at front desk
• Handled cash and debit card payments, as well as counted the total at the end of my shifts

• Worked inside the building taking multiple orders throughout the day
• Took orders from the switch board for various customer orders depending on individual request
• As a carhop, I worked outside by pulling the orders placed from different stalls
• Was my job to ensure everything was correct before being brought out to the customer
• Throughout the years was cross trained on all positions.