Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Symphony Ollie

Kalamazoo,MI

Summary

Dynamic and dedicated educator with a profound commitment to uplifting disadvantaged youth and families, including those who are homeless, emancipated, urban, or have special needs. Renowned for transforming limited resources and financial constraints into high-quality, cost-effective service solutions. Adept at galvanizing community support, leveraging a strong entrepreneurial and non-profit background. Proven expertise in program development, personnel management, and case management, with a strategic focus on forging key coalitions and interagency partnerships to drive meaningful change.

Experienced with community engagement, policy development, and strategic planning. Utilizes effective communication and stakeholder management to drive initiatives. Strong understanding of governance structures and community needs.

Overview

8
8
years of professional experience

Work History

Guest Services- Bar Manager

Hotel Equities
09.2024 - Current
  • Report inventory and sales data
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Advisory Council Member

Black Arts and Cultural Center
07.2023 - Current

Co- Owner, CFO

The Xperience by Luxury Escapes, INC
01.2022 - Current
  • Human resource management, budgeting, bookkeeping, accounting, marketing, event planning and event management
  • Created a successful business plan in support of business and community partnerships that grossed over six figures in the first year

Board Member

BU Foundation Non-Profit Organization
03.2021 - Current

Board Member

Action Matters Non-Profit Organization
01.2020 - Current

Director of Family Engagement

Early Learning Neighborhood Collaborative
05.2022 - 09.2023
  • Supervised case management staff for early childhood education families
  • Promoted community relations to ensure funding and equity programming for early childhood education
  • Partnered with community service providers to meet needs of infant, toddler and preschool families
  • Structured and developed programming to eliminate barriers of success in early childhood education

Children's Services Specialist

State of Michigan, Department of Health and Human Services
08.2019 - 02.2021
  • Prepared comprehensive and accurate court documents for testimonials
  • Supervised case management under the direction of the State of Michigan, Child Welfare to promote progression for overall well-being of families
  • Implemented strategic programming with community partners to support family reunification

Truancy and Student Support Specialist

Shabazz Public School Academy
08.2017 - 06.2019
  • Lead staff professional development trainings
  • Provided assistance to students and families to eliminate barriers to academic success
  • Created a building wide structural behavior plan
  • Facilitated behavior plans and Liaison between the teachers and parents

Teen Supervisor/Interim Teen Services Director

Boys and Girls Club of Lansing
10.2016 - 03.2018
  • Developed programming for teens to open opportunities
  • Empowered teens and families to overcome generational disparities

Education

Masters - Educational Leadership

Central Michigan University
Mt. Pleasant, MI
05.2021

Bachelor - Human Development and Family Studies

Michigan State University
East Lansing, MI
05.2018

Skills

  • Community engagement
  • Collaborative mindset
  • Influencing skills
  • Technological proficiency
  • Communication- verbal and written
  • Entrepreneurial leadership

Affiliations

  • Advisory Council Member- Black Arts and Cultural Center
  • Board Member- BU Foundation
  • Board Member- Action Matters

Timeline

Guest Services- Bar Manager

Hotel Equities
09.2024 - Current

Advisory Council Member

Black Arts and Cultural Center
07.2023 - Current

Director of Family Engagement

Early Learning Neighborhood Collaborative
05.2022 - 09.2023

Co- Owner, CFO

The Xperience by Luxury Escapes, INC
01.2022 - Current

Board Member

BU Foundation Non-Profit Organization
03.2021 - Current

Board Member

Action Matters Non-Profit Organization
01.2020 - Current

Children's Services Specialist

State of Michigan, Department of Health and Human Services
08.2019 - 02.2021

Truancy and Student Support Specialist

Shabazz Public School Academy
08.2017 - 06.2019

Teen Supervisor/Interim Teen Services Director

Boys and Girls Club of Lansing
10.2016 - 03.2018

Bachelor - Human Development and Family Studies

Michigan State University

Masters - Educational Leadership

Central Michigan University

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Symphony Ollie