Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Synade Mosley

Charlotte,NC

Summary

Professional food and beverage leader with comprehensive background in operational efficiency and service excellence. Known for fostering collaborative environments and consistently achieving high standards. Recognized ability to adapt to dynamic needs and drive team success through effective communication and problem-solving.

Diligent leader with extensive experience managing food and beverage operations. Proven track record in overseeing high-volume establishments and enhancing customer satisfaction. Demonstrated expertise in team leadership and inventory management.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Food & Beverage Manager

Atrium Hospitality
01.2025 - Current
  • Maximized profitability by analyzing cost structures and adjusting pricing strategies accordingly.
  • Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
  • Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Managed bar and wait staff and directed hiring program.
  • Resolved customer complaints involving food or beverage quality and service.
  • Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.

Banquet Manager

Atrium Hospitality
10.2023 - 01.2025
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Enhanced banquet operations by streamlining communication between kitchen and service staff.
  • Increased guest satisfaction by anticipating needs and providing exceptional service during events.
  • Directed and managed banquet functions for 600-person event.
  • Oversaw scheduling of banquet staff while maintaining optimal staffing levels during peak seasons without compromising on quality service delivery.
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Hired, trained and scheduled staff to maintain adequate coverage for successful operations.

Server/Bartender

Mimosa Grill
03.2021 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Sales Associate

Sherpa Auto Transport
09.2017 - 03.2021
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
  • Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Restaurant Manager

East By Northeast
05.2015 - 01.2017
  • Streamlined inventory processes with regular audits, reducing waste.
  • Managed budgets to ensure sustainability and minimize overspending.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

Server/Shift Leader

East Hampton Grill
04.2013 - 01.2015
  • Cultivated warm relationships with regular customers.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.

Education

Associate of Arts - Fashion Marketing And Management

Art Institute of Charlotte
Charlotte, NC

High School Diploma -

Southampton High School
Southampton, NY
06-2008

Skills

  • Food and beverage operations
  • Cost control
  • Menu development
  • Wine pairing
  • Food presentation
  • Ordering supplies
  • ABC standards
  • Table management
  • Front of house management
  • Inventory management

Certification

  • BarSmarts Wired Certificate - Pernod Ricard USA & BAR, LLC.
  • CPR/AED Certification

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Food & Beverage Manager

Atrium Hospitality
01.2025 - Current

Banquet Manager

Atrium Hospitality
10.2023 - 01.2025

Server/Bartender

Mimosa Grill
03.2021 - 10.2023

Sales Associate

Sherpa Auto Transport
09.2017 - 03.2021

Restaurant Manager

East By Northeast
05.2015 - 01.2017

Server/Shift Leader

East Hampton Grill
04.2013 - 01.2015

Associate of Arts - Fashion Marketing And Management

Art Institute of Charlotte

High School Diploma -

Southampton High School

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