Synai O. Davis
Overview
12
12
years of professional experience
Work History
Office Assistant
Curtom Building
08.2022 - 08.2024
- Monitored and tracked budgets and expenses.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
Customer Service Representative
ABC Retail Solutions
05.2019 - 02.2020
- Responded to customer requests for products, services, and company information.
- Handled 50+ customer inquiries daily via phone, and email, ensuring prompt issue resolution.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Production Coordinator
Story Is King Pictures
05.2017 - 03.2019
- Ensured the execution of planning and production activities of the wardrobe department.
- Coordinated schedules for entire crew.
- Updated production database, NDA's, and calendars.
- Assisted director on set.
- Supported talent and crew throughout pre and post production.
Court Monitor
SkyZone
10.2015 - 01.2018
- Maintain trampolines
- Enforce rules pertaining to the park
- Monitor guests
- Greet guests
Cashier
Shiekh Shoes
10.2014 - 12.2015
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Answered questions about store policies and addressed customer concerns.
Tutor
Academic Center of Excellence
01.2013 - 12.2013
- Assisted students in courses ranging from Math, History, Science, and English.
- Monitored students progress and communicated with teachers and parents.
- Supported students with helpful study habits and exam strategies.
Office Aid
North High School
01.2013 - 12.2013
- Performed varied clerical duties such as filing, copying, running errands, answering the telephone and assisting students
- Helped the Administrative Assistant in greeting visitors to the office
- Entered data into the computer
- Prepared signs posters and mailings and assisted with other task and projects as assigned
Education
Long Beach City College
01.2015
HS Diploma -
North High School
01.2013
Skills
- Proficient in Microsoft Word, Excel, Office, & Powerpoint
- Strong communication & interpersonal skills
- Data entry & administrative support
- Detail oriented
- Fast learner & ability to multitask
Profile
Dedicated and customer-focused professional with 5+ years of experience in customer service and administrative support. Skilled in handling customer inquiries, resolving issues efficiently, and providing a positive client experience. Adept at multitasking, data entry, and maintaining a friendly demeanor in high pressure environments.
Timeline
Office Assistant
Curtom Building
08.2022 - 08.2024
Customer Service Representative
ABC Retail Solutions
05.2019 - 02.2020
Production Coordinator
Story Is King Pictures
05.2017 - 03.2019
Court Monitor
SkyZone
10.2015 - 01.2018
Cashier
Shiekh Shoes
10.2014 - 12.2015
Tutor
Academic Center of Excellence
01.2013 - 12.2013
Office Aid
North High School
01.2013 - 12.2013
Long Beach City College
HS Diploma -
North High School
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