Synetra Durant-Krouba
Canton,GA
Summary
Dynamic and dedicated professional with experience at Uber Eats, excelling in customer satisfaction and driver routing. Proven physical strength and stamina, ensuring efficient package deliveries while adhering to safety standards. Strong communicator and team player, committed to enhancing operational efficiency and delivering exceptional service.
Overview
12
12
years of professional experience
Work History
Driver Helper
Uber Eats
Norcross , GA
06.2016 - Current
- Assisted driver with product or package deliveries to residential and commercial locations.
- Displayed very good communication and customer service skills.
- Lifted and carried packages weighing up to 20-50 pounds.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Prevented damage to packages and products by correctly securing loads.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Used proper safety techniques and gear such as lifting straps to move items off truck.
- Completed required product or package delivery documentation.
- Mapped out locations using GPS applications.
- Drove vehicles to deliver products and picked-up rejected or defective materials for return.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Drive-Thru Cashier
Popyes
Douglasville, GA
08.2022 - 11.2022
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Resolved problems with orders quickly and offered refund or replacement.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Assisted customers in choosing menu items by providing food complementing information.
- Balanced cash drawer at beginning and close of shift.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned Job title and Job title positions and provided backup at key times.
Personal Care Assistant
Medicrest Home Care
Selleville, GA
02.2017 - 04.2022
- Assisted with daily living activities, running errands and household chores.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Ran errands for patients, did shopping, and picked up other necessities.
- Scheduled and accompanied clients to medical appointments.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
Lead
Roytec Industries
Woodstock, GA
04.2013 - 09.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Education
Medical Insurance Billing And Coding - Medical Insurance Billing And Coding
Everest College - GA
Marietta Ga12.2012
Skills
- Physical Strength and Stamina
- Standards Compliance
- Team
- Customer Satisfaction
- Production Efficiency
- Driver Routing
- Customer Experience
- Work Order Following
- Container Tagging and Marking
- Visual Inspections
Timeline
Drive-Thru Cashier
Popyes
08.2022 - 11.2022
Personal Care Assistant
Medicrest Home Care
02.2017 - 04.2022
Driver Helper
Uber Eats
06.2016 - Current
Lead
Roytec Industries
04.2013 - 09.2015
Medical Insurance Billing And Coding - Medical Insurance Billing And Coding
Everest College - GA
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