Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Synia Springs

Fort Worth,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Supply Chain and Logistics Manager

OP2 Labs
04.2021 - Current
  • Coordinate logistics activities, including transportation, warehousing, and inventory control, to meet customer requirements and minimize costs.
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Responsible for overseeing the accuracy and on time delivery of 10,000 packages monthly.
  • Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
  • Developed strong relationships with vendors, leading to improved pricing and service levels.

Delivery Driver

DoorDash
02.2020 - 04.2021
  • Delivered food orders to customers, maintaining high levels of customer satisfaction through prompt and accurate deliveries.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved consistent 4.92-star driver rating with perfect 100% completion rate and acceptance rate of 93% across 800 total deliveries.

Make Ready Technician

Catalyst Multifamily Management
01.2018 - 01.2021
  • Prepared residential units for occupancy, including maintenance repairs and cleaning, ensuring units were move-in ready according to company standards.
  • Consistently met deadlines for unit turnovers, ensuring minimal vacancy periods for the property management company.
  • Consistently met or exceeded performance expectations, resulting in positive feedback from supervisors and colleagues.
  • Supported property manager with accurate documentation of completed work orders, maintaining comprehensive records for future reference.

Driver

Uber
06.2019 - 08.2020
  • Provided transportation services to passengers while ensuring safe and timely arrivals.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image at all times.
  • Achieved a consistent 4.99-star driver rating with a perfect 100% satisfaction and acceptance rate across 300 trips.

Sales Associate

Foot Locker
06.2014 - 07.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Recognized as the top sales associate in the region at Foot Locker in 2015

Education

No Degree - Psychology

Old Dominion University
Norfolk, VA

High School Diploma -

Bethel High School
Hampton, VA
06.2015

Skills

  • Supply chain management
  • Logistics coordination
  • Inventory management
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail

Accomplishments

  • Recognized for outstanding customer service ratings as an Uber and DoorDash driver.
  • Implemented cost-saving measures in supply chain operations, resulting in a XX% reduction in logistics costs.

References

Available upon request

Timeline

Supply Chain and Logistics Manager

OP2 Labs
04.2021 - Current

Delivery Driver

DoorDash
02.2020 - 04.2021

Driver

Uber
06.2019 - 08.2020

Make Ready Technician

Catalyst Multifamily Management
01.2018 - 01.2021

Sales Associate

Foot Locker
06.2014 - 07.2019

No Degree - Psychology

Old Dominion University

High School Diploma -

Bethel High School

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Synia Springs