Syniah Boone
Leesburg
Summary
I am highly skilled in supporting teams and leaders to deliver exceptional service and results. I work well with individuals from all backgrounds and bring a compassionate, people-focused approach to every environment. I remain calm under pressure and handle challenging situations with confidence and professionalism. I am dedicated to continuous learning, personal growth, and excelling in every role I take on.
Overview
5
5
years of professional experience
Work History
General Manager
Club Pilates Wildwood
05.2024 - Current
- Led operational strategies to enhance member retention and satisfaction.
- Developed training programs for staff to improve service delivery and team performance.
- Oversaw budget management, ensuring financial targets were consistently met.
- Implemented marketing initiatives that increased brand awareness within the community.
- Fostered a positive work culture by promoting teamwork and open communication among staff.
- Streamlined scheduling processes, optimizing class availability for members.
- Collaborated with corporate leadership on strategic planning initiatives to drive growth and innovation.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Registered Medical Assistant
The Villages Health Brownwood Care Center
05.2022 - 12.2023
- Worked with medical and administrative staff to keep the environment patient-centered, engaging, and compassionate.
- Gathered information about the client's medical history, including medications, symptoms, and allergies.
- Exam rooms and medical equipment were sanitized, restocked, and organized by me.
- Helped patients prepare for X-rays, EKGs, suture removal, and dressing changes.
- Kept detailed records of test results by entering data and patient information into a computer.
- Prepared lab specimens of blood, urine, stool, and sputum for diagnostic evaluation.
- Was in charge of preparing and administering medications to help patients with their symptoms.
- Was in charge of orienting and training new employees on proper procedures and policies.
- Did clerical work like word processing, data entry, phone answering, and filing.
- Educated patients on medications, procedures, and treatment plans.
Certified Nursing Assistant
Visiting Angels
11.2020 - 03.2023
- Increased patient satisfaction by assisting people with personal tasks like dressing and walking.
- Built relationships with patients, caregivers, and healthcare professionals in order to help patients achieve their personal care plan goals.
- Used mobility devices/equipment to transfer patients from chairs to beds, following all safety procedures to avoid injuries.
- Offered patients and their families emotional support.
- Assisted patients with their daily needs, such as feeding and bathing.
- Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport.
- Turned and positioned patients to maintain comfort and minimize problems.
- Worked with clients who had respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy, among other diagnoses.
- Assisted with daily living activities and coordinated and ensured a safe patient living environment.
- By keeping areas clean, changing linens, and collecting trash, I was able to prepare rooms for patients and prevent infections.
- Assisted with daily living activities such as personal hygiene, feeding, and ambulation.
- Prescription and over-the-counter medications were managed and administered by me.
- Answered call lights and helped patients feel more comfortable and secure by adjusting beds, lights, bed rails, pillows, patient clothing, and bedside tables or equipment.
- I've assisted with patient care both in facilities as well as in the comfort of their own homes.
Medical Assistant
Pulse Medical - Dr. Clarissa R. Abrantes, MD
10.2021 - 01.2022
- Created medical records and entered new patient data.
- Performed preliminary assessments, such as measuring weight, temperature, and blood pressure, and meticulously documented the results.
- Gathered information about the client's medical history, including medications, symptoms, and allergies.
- Did clerical work like word processing, data entry, phone answering, and filing.
- Assisted physicians with patient follow-up.
- Took blood glucose readings and kept track of them.
- Was in charge of orienting and training new employees on proper procedures and policies.
- Exam rooms and medical equipment were sanitized, restocked, and organized by me.
- Documented vital signs and medical history for at least 25 patients every 15 minutes
- Called, faxed, or emailed prescriptions to the pharmacy.
Education
undefined
Leesburg High School
Leesburg, FL01.2019
Skills
- Led initiatives to enhance customer engagement and drive sales growth Oversaw training programs for new sales associates to improve product knowledge and service delivery Collaborated with marketing teams to align promotional strategies with sales objectives
- Led initiatives to enhance customer retention through targeted engagement strategies Oversaw implementation of retention programs that strengthened client relationships Championed efforts to analyze customer feedback for continuous improvement
- Implemented innovative solutions to enhance growth opportunities
- Developed and implemented training programs to support employee growth and operational efficiency
- Facilitated team leadership initiatives to drive project success and achieve organizational goals
- Oversaw initiatives to uphold privacy and confidentiality across organizational processes Developed strategies to enhance data security measures Collaborated with stakeholders to ensure compliance with privacy regulations
- Implemented HIPAA compliance measures to safeguard sensitive health information and maintain regulatory standards
- Implemented positive behavior modeling strategies to foster a supportive work environment
Timeline
General Manager
Club Pilates Wildwood
05.2024 - Current
Registered Medical Assistant
The Villages Health Brownwood Care Center
05.2022 - 12.2023
Medical Assistant
Pulse Medical - Dr. Clarissa R. Abrantes, MD
10.2021 - 01.2022
Certified Nursing Assistant
Visiting Angels
11.2020 - 03.2023
undefined
Leesburg High School