Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Synicia Huntsman

Little Rock,AR

Summary

I am a healthcare professional with 10+ years experience in a fast-paced clinic and hospital setting. I have inpatient and outpatient experience. I bring customer service, management, training, administration, admissions, scheduling, registration, billing, coding, insurance, but most importantly I bring a personality of care and love. I want to offer a great experience for all and foster an environment of wellness and promotion. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 15 years of relevant work experience to your team.

Overview

27
27
years of professional experience

Work History

Access Coordinator/ Patient Representative

University of Arkansas for Medical Sciences
05.2010 - Current
  • Meet, greet and assist patients with any need that they may have
  • Coordinate referrals and appointments
  • Check pts in and out of clinic, receive payments, verify insurance and authorizations, manage referrals and workques
  • Train new employees
  • Responsible for care management calls
  • Educates patients on financial obligations and responsibilities
  • Serves as an advocate for patient care activities
  • Team lead
  • Inpatient and outpatient direct care
  • Billing, customer service and claims
  • Some coding experience
  • Personal assistant to dermatologist.

Office Assistant

Advanced Physical Therapy
06.2019 - 03.2020
  • Check patient in for clinic appt
  • Verified benefits and counsel patients on payment obligations
  • Answer multiple phone calls, patient reminder calls
  • Took pt to rooms for appointments and offered excellent customer service skills and did all things administrative for the office.

Store Manager

Beauty Gallery
02.1998 - 05.2015
  • Set clear expectations for team performance, conducted periodic evaluations, and implemented corrective actions or merit increases
  • Provided consistent feedback and training to empower team members in confident and personable service-delivery
  • Met business and customer needs consistently, properly organizing schedules, inventory, and team assignments to handle expected demands
  • Identified new opportunities to increase sales and achieve store targets
  • Evaluated supplier performance by price, quality and on-time delivery
  • Supervised administrative activities directly related to making products or providing services
  • Set prices or credit terms for goods or services based on forecasts or customer demand.

Education

Bachelor of Science - Health Science, Community Health Promotion, Mental Health Education, Drug Education, Programming and Planning, Nutrition, Health Theory, Methods and Teaching Techniques of Health, Organization and Administration of Health, Community Health Agencies, Personal Health -

University of Arkansas, Little Rock
Little Rock, AR
05.2015

Skills

  • Epic experience
  • Admissions and registration
  • Customer satisfaction and patient satisfaction
  • Patient care skills
  • Training experience
  • Inventory control
  • Marketing
  • Organizational control
  • Management
  • Medical terminology
  • Medical records
  • Scheduling
  • Coding
  • Authorizations
  • Customer Service
  • Patient Identity Verification
  • Multitasking and Organization
  • Pre-Admission Requests
  • Financial Procedures Adherence
  • Insurance Verification
  • Fee Collection
  • Information Collection
  • Team Leadership
  • Patient Registration
  • EMR Updating
  • Decision-making capabilities
  • Customer service expertise
  • Exceptional organization
  • HIPAA Compliance
  • Training Coordination
  • Patient check-in
  • Patient Education
  • Scheduling Diagnostic Procedures
  • Registration and Admissions
  • Scheduling Coordination
  • Appointment Setting
  • Interpersonal Relations
  • Problem-Solving
  • Work Quality Evaluation
  • Registration management
  • Appointment Scheduling
  • Referral Coordination
  • Phone and Email Etiquette
  • Payment Processing
  • Quality Assurance
  • Relationship Building
  • Medical Billing
  • Process Improvement
  • Money Handling
  • Insurance Billing
  • Eligibility Determination
  • Regulatory Compliance
  • Flexible Schedule
  • Medical Terminology
  • Team Collaboration
  • EMR
  • Proofreading

Hobbies and Interests

  • VOLUNTEER EXPERIENCE AND LEADERSHIP
  • Arkansas Disability Coalition
  • Arkansas Cultural Diversity Commission
  • Arkansas Childrens Hospital
  • Inches Away Reality of the Gospel Ministries
  • American Heart Association
  • New Life Ministries
  • Marketing and Content team

Timeline

Office Assistant

Advanced Physical Therapy
06.2019 - 03.2020

Access Coordinator/ Patient Representative

University of Arkansas for Medical Sciences
05.2010 - Current

Store Manager

Beauty Gallery
02.1998 - 05.2015

Bachelor of Science - Health Science, Community Health Promotion, Mental Health Education, Drug Education, Programming and Planning, Nutrition, Health Theory, Methods and Teaching Techniques of Health, Organization and Administration of Health, Community Health Agencies, Personal Health -

University of Arkansas, Little Rock

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Synicia Huntsman