Synicia Huntsman

I assist patients as needed or requested.

• Provided compassionate service to patients and their families during difficult times, addressing concerns promptly and offering assistance as needed.
• Contributed to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
• Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.

• Contributed to a positive work environment by fostering open communication among colleagues.
• Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Expedited document processing with accurate data entry and timely filing.

CPT coding and ICD-9 coding. billing, collections

• Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
• Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
• Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
• Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.
• Participated in ongoing professional development opportunities to stay current with industry trends and best practices in patient access services.
• Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
• Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
• Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
• Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
• Supported clinical staff by preparing accurate patient documentation and records ahead of appointments.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

• Promoted quality assurance initiatives within the department, ensuring adherence to established policies and procedures concerning patient care and safety measures.
• Operated and maintained variety of equipment to obtain diagnostic data with focus on EEG.
• Increased collaboration between professionals by effectively communicating test results to physicians and medical staff.
• Contributed to a safe working environment by following proper infection control protocols during all procedures.