Summary
Overview
Work History
Education
Skills
Certification
Activities
Languages
Timeline
Generic

Synthia Barthelus

Belleville,NJ

Summary

Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Clerk

Encora
San Cristobal, Dominican Republic
04.2020 - 12.2022
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Maintained inventory levels of office supplies and equipment as needed.
  • Created memos, letters, emails, reports, presentations as requested by management.
  • Provided administrative support such as scheduling appointments or meetings.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Utilized computer software programs to create reports, labels, forms.
  • Communicated with customers and employees to answer questions or explain information.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.

Receptionist

Nadilia Altidor corporation
Port-Au-Prince Haiti, Port-Au-Prince-Haiti
06.2018 - 03.2020
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Education

Some College (No Degree) - Nurse

Quisqueya University

Skills

  • Quality Control
  • Cash Management
  • Information Security
  • Sales Expertise
  • Peer Relationships
  • Processing Mail

Certification

  • CHHA: Certificate of completion from Amicare Home Services LLC.
  • CPR

Activities

  • I am pragmatic, and innovative. I've face many struggles in my life, and despite the current state of my country; The struggles that I've encountered has not faded my goals to becoming successful.
  • I love to travel, and I love meeting new people to enlarger my network.
  • I enjoy reading, and learning about different topics.
  • I am very polite and respectful.
  • I love making a difference in people's life, and I value how I perform in my job.
  • I was awarded as a top student in my country Haiti for maintaining a GPA of 3.9.
  • I was rewarded for helping my community by participating in an event that was organize to help feed children that did not have any resources to survive. This event was organized by my church.

Languages

French
Professional
Spanish
Limited

Timeline

Clerk

Encora
04.2020 - 12.2022

Receptionist

Nadilia Altidor corporation
06.2018 - 03.2020

Some College (No Degree) - Nurse

Quisqueya University

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Synthia Barthelus