Syrai Amaro
Orlando,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking with customer service, multitasking, and time management abilities.
Overview
3
3
years of professional experience
Work History
Medical Records Clerk/Administration Assistant
Acute Patient Care
Kissimmee, FL
07.2022 - Current
- Handled incoming calls and directed callers to appropriate department or employee.
- Processed and invoiced records requests from patients, providers and third parties.
- Maintained a secure filing system for confidential documents.
- Verify the patient's insurance
- Accurately inputted patient and insurance information into the company's computer system
- Scheduled appointments using computerized calendars in E-clinical Works
- Collected payments and co-pays from patients using a large variety of insurance programs, adjusting amounts based on specific plans
- Assists in the development of and compliance with the policies and procedures to ensure that medical records are complete and processed according to governmental regulations and standard professional and medical record-keeping practices
- Proficiency with EMR-E Clinical Works
- Following up on medical records and communicating with patients regarding treatment facilities as well as communicating with facilities and providers regarding records
- Performs word processing, filing, and email/faxing
- Review records to ensure required reports and signatures are included
- Responsible for the accurate and timely filing of all patient medical records according to company procedures.
- Scanned incoming documentation.
Front of House Server
Bronx Pizza
Orlando, FL
03.2021 - 08.2021
- Communicated with kitchen personnel regarding order accuracy, quality and timely delivery of meals to guests.
- Promoted specials or upcoming events within the restaurant.
- Set up tables in between patrons to reduce wait times.
- Greeted guests upon arrival, provided menus and answered questions regarding menu items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Processed payments at the end of each meal including cash, debit and credit transactions.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Filled condiments and napkin containers during slack periods.
- Maintained cleanliness of dining area, including tables, chairs, floors and counters.
- Performed opening and closing duties such as setting up tables, restocking utensils and condiments.
- Organized takeout orders for dine-in or pick-up customers.
Filling Document Assistant
Roig Lawyers
Orlando, FL
07.2020 - 08.2020
- Responsibilities included looking up hundreds of active cases on the clerk of courts websites of different cities in Florida and determining whether these cases were PPO or HMO.
- Entered data into spreadsheets for analysis and reporting purposes.
Education
Esthetician - Esthetics
Dolly Monroe Beauty Academy
Orlando, FL04-2024
High school diploma -
Cypress Creek High School
Orlando, FL05.2022
Skills
- Intermediate Medical terminology
- Administrative duties
- Customer interactions
- Data entry
- Time management
- Issue and complaint resolution
- High volume environments
- Telephone management
- Extensive software skills, Internet research abilities, and strong communication skills Includes MS Office (Outlook, Word, Excel, PowerPoint) as well as the ability to learn new applications relevant to the position
- Demonstrates good judgment, decision-making, and initiative while performing daily tasks
- Document Scanning
- HIPAA Regulations
- Work Well Independently
Languages
English
Full Professional
References
References available upon request.
Timeline
Medical Records Clerk/Administration Assistant
Acute Patient Care
07.2022 - Current
Front of House Server
Bronx Pizza
03.2021 - 08.2021
Filling Document Assistant
Roig Lawyers
07.2020 - 08.2020
Esthetician - Esthetics
Dolly Monroe Beauty Academy
High school diploma -
Cypress Creek High School
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