Proven leader at CSRA Head Start, adept in management collaboration and effective communication, significantly enhanced service provision and community engagement. Excelled in organizational skills, ensuring compliance and fostering team collaboration. Achieved continuous program improvement through innovative strategies, directly impacting client success and staff productivity.
Overview
14
14
years of professional experience
Work History
ERSEA Specialist
CSRA Head Start
1261 Greene Street Augusta, Ga. 30901
05.2022 - Current
Followed all company policies and procedures to deliver quality work.
Monitored program effectiveness through regular data analysis, implementing changes as needed for continuous improvement.
Advocated for policy changes to better serve vulnerable populations within the community.
Visited homes and agencies to provide support and case management services to clients.
Facilitated outreach activities to build community awareness.
Maintained up-to-date knowledge of social service trends and best practices through ongoing professional development activities.
Ensured compliance with all state regulations and agency policies by maintaining detailed documentation of services provided.
Developed strong partnerships with local schools, healthcare providers, law enforcement agencies, and other organizations to enhance overall service provision.
Reduced barriers to service access by providing culturally sensitive assistance to diverse client populations.
Strengthened inter-agency collaboration by participating in multidisciplinary team meetings and sharing relevant information.
Maintained and managed a 15,000 budget for office and recruitment supplies.
Center Director
CSRA Head Start
518 College Street Waynesboro, Ga. 30830
11.2014 - 05.2022
Developed strong community relationships to support center programs and initiatives.
Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
Led team of educators in creating innovative curriculum that aligned with state standards and promoted student success.
Kept facility in compliance with all applicable standards and laws.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Evaluated staff performance regularly through observations, providing actionable feedback that led to professional growth.
Organized special events such as open houses or workshops to showcase center achievements while engaging parents in their children''s education.
Developed and implemented emergency response plans for disasters, security issues, and injuries.
Promoted a positive learning environment by fostering collaboration among staff members and addressing conflicts professionally.
Family Services Worker
CSRA Head Start
518 College Ave Waynesboro, Ga.30830
01.2011 - 11.2014
Participated in recruiting, interviewing, and enrolling eligible families.
Ensured child safety through thorough home visits, assessments, and coordination with relevant service providers.
Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
Worked with educational team to develop Individual Education Plans (IEPs) for students.
Planned, promoted and managed parent workshops on assisting children in attaining academic success.
Improved family well-being by assessing needs and connecting them with appropriate community resources.
Assisted in securing stable housing options for homeless families through close collaboration with local housing agencies and organizations.
Participated in ongoing professional development opportunities to stay current on best practices within the field of family services.
Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Increased parental involvement in children''s education by developing collaborative relationships between families and schools.
Documented data and completed accurate updates to case records.
Family Support Worker-ERSEA & Outreach Specialist at Easterseals Southern CaliforniaFamily Support Worker-ERSEA & Outreach Specialist at Easterseals Southern California