Syreeta Pinckney

• Responsible for the day-to-day operations of the property
• Greet clients, show apartments homes, and prepare leases.
• Verify income and assets for new applications and renewals
• Maintain sufficient number of units market-ready for lease.
• Inspect units before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
• Monitor timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Develop and implemented marketing strategies to increase occupancy rates.
• Coordinate with legal counsel to resolve tenant disputes.
• Communicate effectively with owners, residents, and other on-site staff.
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Initiate and implement policies and procedures to achieve and maintain a high standard of resident living and community engagement.

· Responsible for the day-to-day operations of the property

· Leasing, process intake and renewal applications

· Maintain all resident file documents, financial transactions in a secure order in accordance with company policy and procedures

· Assignment of administrative and maintenance staff work schedules/duties

· Prepare and maintain annual budget

· Maintain occupancy goals

· Act as a liaison on behalf of the property owners and/or Board of Directors

· Initiate and implement policies and procedures to achieve and maintain a high standard of resident services and community relations.

· Ensure that internal and external clients receive the excellent customer service

· Monitor occupancy levels and overall maintenance of the property

· All other duties assigned by Area Manager

· Responsible for overseeing the compliance of Federally and State Funded Housing Grants and Programs

· Responsible for the intake, processing and qualifying of files for First-Time Homebuyers

· Responsible for working with Lenders, Realtors and Title Companies to ensure a smooth closing

· Responsible for preparing mortgage documents and agreements for all housing programs

· Responsible for reviewing all Satisfaction of Mortgages before liens are released

· Responsible for serving as the Liaison between the Homeowners and Contractors

· Responsible for all Federal and State Reporting

· Responsible for working with Community Developers to ensure compliance

· Responsible for conducting workshops throughout the year for Community Organizations, Residents and Developers