SYREETA M CARTER
Summary
Dedicated and compassionate Licensed Clinical Social Worker with extensive experience in behavioral health and case management. Possessing strong interpersonal skills and a deep understanding of mental health disorders, treatment modalities, and community resources. Committed to providing comprehensive care and support to individuals seeking assistance in managing their behavioral health challenges.
Overview
8
8
years of professional experience
Work History
Clinical Case Manager
Supportive Care | Remote
06.2022 - Current
- Conducted assessments and developed care plans for elderly clients with mental health issues, including dementia, depression, and anxiety residing in Long Term Living Facilities and Nursing Homes.
- Provided counseling and support services to elderly clients and their families, addressing issues related to aging, caregiving, and end-of-life planning.
- Collaborated with healthcare providers, including geriatricians, nurses, and home health aides, to coordinate medical and mental health care for elderly clients.
- Assisted elderly clients in accessing community resources such as senior centers, meal programs, and transportation services to promote socialization and independence.
- Provided education and training to caregivers on topics such as dementia care, communication strategies, and self-care.
- Advocated for the needs of elderly clients in healthcare and social service settings, ensuring access to appropriate services and supports.
Clinical Case Manager
Kore Sae Staffing | Remote
01.2020 - 06.2022
- Conducted thorough assessments of clients' mental health status, identifying their needs and developing personalized treatment plans.
- Collaborated with interdisciplinary teams including psychiatrists, psychologists, social workers, and nurses to ensure coordinated care for clients.
- Monitored clients' progress regularly, adjusting treatment plans as necessary to promote positive outcomes.
- Assisted clients in accessing community resources such as housing assistance, vocational training, and support groups to enhance their overall well-being.
- Advocated for clients' rights and ensured that they received appropriate services and benefits.
- Maintained accurate and up-to-date documentation of client interactions, treatment plans, care plans, and progress notes in compliance with organizational and regulatory requirements.
- Participated in case conferences and staff meetings to discuss clients' progress and coordinate care efforts.
- Provided crisis intervention and support to clients experiencing acute psychiatric symptoms or emotional distress.
Social Worker
D.C. Child and Family Services Agency
Washington, DC
09.2021 - 01.2022
- Promoted to Child Information Systems Social Worker
- Assist with the transition from CFSA's current Comprehensive Child
- Welfare Information System (CCWIS) built and maintained for the past 20 years to a new CCWIS
- Stronger Together Against Abuse and Neglect in
- DC (STAAND)
- Documented journey maps and user stories and streamline CFSA's business processes and workflows
- Integrated with Federal, District and CFSA's Internal and collaborative partner systems and data repositories
- Identified bugs and change request affiliated with developed user stories during Sprint Testing and Solution testing
- Documented test results and issues; works with agile team to validate/recreate issues
- Designed and implement evaluation plans, collect and analyze data, and interpret and report results
- Collaborated with developers and subject matter experts to establish technical specifications and analyze tradeoffs between usability and performance needs
- 40 Hours Weekly
Child Welfare Case Manager
D.C. Child and Family Services Agency
Washington, D.C
12.2017 - 01.2020
- Provided a variety of child welfare casework services to children and to families to investigate, assess and remediate situations, allegations and reports
- Served as an experienced member of an interdisciplinary team to provide written and oral case presentations regarding the impact of the child and/or the family's condition and the psycho-social implications
- Conducted comprehensive assessments of children and adolescents with behavioral health issues, collaborating with families and other caregivers to develop individualized treatment plans.
- Provided therapy and support services to children and adolescents experiencing emotional, behavioral, or developmental challenges, utilizing age-appropriate interventions.
- Worked closely with schools, pediatricians, and other community agencies to coordinate services and support systems for children and their families.
- Advocated for the rights and needs of children and adolescents in educational and social settings, ensuring access to appropriate services and accommodations.
Child Protection Services Specialist
Maryland Deparment of Human Services
Glen Burnie, MD
11.2015 - 12.2017
- Complete home, school, and hospital visits to investigate allegations of abuse and/ or neglect to determine safety, risk, removal, and services needed for each family
- Complete safety and risk assessments and safety plans
- Interview family members and a broad range of collaterals to assess child safety
- Coordinate with local law enforcement and medical personnel to ensure the safety of children and families by obtaining documents such as protection orders and medical records
- Enter and maintain accurate and timely computerized records into Maryland's Children's Electronic
- File petitions, testify in family court, and document other legal proceedings
Education
Master of Science Master of Social Work -
DePaul University
06.2015
Bachelor of Arts - Child Development and Family Relations
Kentucky State University
05.2012
Associate of Science - Networking Systems Administration
DeVry University
05.2009
Skills
- Strong understanding of mental health disorders and treatment modalities
- Excellent assessment and diagnostic skills
- Proficient in individual and group therapy techniques
- Knowledgeable about community resources and support services
- Effective communication and interpersonal skills
- Ability to work collaboratively in a multidisciplinary team
- Strong organizational and documentation skills
- Crisis intervention and de-escalation abilities
Timeline
Clinical Case Manager
Supportive Care | Remote
06.2022 - Current
Social Worker
D.C. Child and Family Services Agency
09.2021 - 01.2022
Clinical Case Manager
Kore Sae Staffing | Remote
01.2020 - 06.2022
Child Welfare Case Manager
D.C. Child and Family Services Agency
12.2017 - 01.2020
Child Protection Services Specialist
Maryland Deparment of Human Services
11.2015 - 12.2017
Master of Science Master of Social Work -
DePaul University
Bachelor of Arts - Child Development and Family Relations
Kentucky State University
Associate of Science - Networking Systems Administration
DeVry University
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