Shipping Manager
Quanex Building Products Corp
Fontana, CA
09012016 - 02022024
- Maintained accurate records of all outgoing freight activities.
- Reviewed and coordinated with customers to ensure timely deliveries of goods.
- Supervised warehouse staff in order to ensure efficient use of resources when packaging items for shipment.
- Negotiated contracts with carriers for optimal rates and services.
- Handled customer complaints related to shipping issues promptly and professionally.
- Identified opportunities for improvement within the current operations process flow.
- Utilized problem solving skills to resolve any issues encountered during the shipping process quickly and efficiently.
- Trained and supervised shipping department staff, enforcing company policies and industry best practices.
- Organized storage areas to maximize movement and minimize labor.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Implemented on-the-job training activities to cross-train employees on various tasks.
