Syrena Velazquez
DuPont,WA
Summary
Friendly Sandwich Artist skilled in preparing and organizing ingredients and components to maximize productivity in high-volume environments. Advanced customer service abilities demonstrated in foodservice industry.
Overview
1
1
year of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 12.2022
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Assisted customers in choosing menu items by providing food complementing information.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Restocked and rotated stock in display case to mitigate stock loss.
- Monitored inventory and requisitioned low-stock items.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Observed customer purchases in line and differentiated between standard portions.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Replenished serving stations with fresh food and cleaned up spills.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Increased sales by 10%
Education
Steilacoom High School
Steilacoom, WA06.2024
Skills
- Taking and Preparing Orders
- POS System Operations
- Food Service Standards
- Performance Improvement
- Cleaning and Organization
- Food Handling
- Cash Handling
- Guest Satisfaction
- Menu Memorization
- Delivering Orders to Guests
- Safe Food Handling
- Effective Multitasking
- Health and Safety Standards
- Restaurant Operation
- Hospitality and Accommodation
- Communication skills
- Special Orders and Dietary Restrictions
- POS Systems
- Adaptability and Flexibility
- Teamwork and Collaboration
- Store Opening and Closing
- Organization and Time Management
- Customer Service
- Safe Work Practices
Timeline
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 12.2022
Steilacoom High School
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